Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Channel relationship factors in cross-cultural contexts
T2 - antecedents of satisfaction in a retail setting
AU - Runyan, Rodney C.
AU - Sternquist, Brenda
AU - Chung, Jae-eun
PY - 2010/11
Y1 - 2010/11
N2 - Recent meta-analyses of the channels relationship literature show gaps in the research. The current study seeks to fill several of those gaps by examining the effect of cultural characteristics on relational constructs in retail buyer-supplier settings in the U.S. and Japan. The study also investigates the under-researched construct of conflict, and the role conflict plays in mediating relationship satisfaction. Results of the analysis of structural equation models indicate that for the antecedents of conflict, little differences exist between cultures. However, differences in how those antecedents affect conflict and conflict's role as a mediator are elucidated.
AB - Recent meta-analyses of the channels relationship literature show gaps in the research. The current study seeks to fill several of those gaps by examining the effect of cultural characteristics on relational constructs in retail buyer-supplier settings in the U.S. and Japan. The study also investigates the under-researched construct of conflict, and the role conflict plays in mediating relationship satisfaction. Results of the analysis of structural equation models indicate that for the antecedents of conflict, little differences exist between cultures. However, differences in how those antecedents affect conflict and conflict's role as a mediator are elucidated.
KW - Channel relationships
KW - Cross-cultural
KW - Supply chain
KW - Coercion
KW - Conflict
KW - Satisfaction
U2 - 10.1016/j.jbusres.2009.10.015
DO - 10.1016/j.jbusres.2009.10.015
M3 - Journal article
VL - 63
SP - 1186
EP - 1195
JO - Journal of Business Research
JF - Journal of Business Research
SN - 0148-2963
IS - 11
ER -