Collaboration arrangements, internet technologies and physical distribution service quality

Management Science

Keywords

Collaboration arrangements, Internet technologies, Physical distribution service quality, Uganda's beverage industry

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

Standard

Collaboration arrangements, internet technologies and physical distribution service quality. / Friday, Derek; Ntayi, Joseph M.; Muhwezi, Moses et al.
In: Universal Journal of Management and Social Sciences, Vol. 2, No. 6, 06.2012, p. 51-71.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Author

Friday, Derek ; Ntayi, Joseph M. ; Muhwezi, Moses et al. / Collaboration arrangements, internet technologies and physical distribution service quality. In: Universal Journal of Management and Social Sciences. 2012 ; Vol. 2, No. 6. pp. 51-71.

Bibtex

@article{756858de3009422bb92216ffe3e126e5,

title = "Collaboration arrangements, internet technologies and physical distribution service quality",

abstract = "The paradigm shift from traditional collaborations to E-collaborations is due to the continued developments in internet enabled communication technologies and globalization trends that have complicated supply chain management operations. Because of the dynamic environment and the need for firms to remain competitive, this study focused on establishing the significance ofintroducing internet technologies to increase the effect of collaboration arrangements on physical distribution service quality. Data was collected from 270 manufacturers and distributors in Kampala District and analysed using SPSS. The findings revealed that Internet technologies have a more significant relationship on collaboration arrangements than Physical Distribution Service Quality. The study also makes numerous contributions through identification of the internet technologies as an intervening variable and also provides practical implications on how to apply internet technologies in collaboration arrangements to improve PDSQ in Uganda{\textquoteright}s{\textquoteright} beverage industry. ",

keywords = "Collaboration arrangements, Internet technologies, Physical distribution service quality, Uganda's beverage industry",

author = "Derek Friday and Ntayi, {Joseph M.} and Moses Muhwezi and Sarah Eyaa and {Tukamuhabwa Rwakira}, Benjamin",

year = "2012",

month = jun,

language = "English",

volume = "2",

pages = "51--71",

journal = "Universal Journal of Management and Social Sciences",

number = "6",

}

RIS

TY - JOUR

T1 - Collaboration arrangements, internet technologies and physical distribution service quality

AU - Friday, Derek

AU - Ntayi, Joseph M.

AU - Muhwezi, Moses

AU - Eyaa, Sarah

AU - Tukamuhabwa Rwakira, Benjamin

PY - 2012/6

Y1 - 2012/6

N2 - The paradigm shift from traditional collaborations to E-collaborations is due to the continued developments in internet enabled communication technologies and globalization trends that have complicated supply chain management operations. Because of the dynamic environment and the need for firms to remain competitive, this study focused on establishing the significance ofintroducing internet technologies to increase the effect of collaboration arrangements on physical distribution service quality. Data was collected from 270 manufacturers and distributors in Kampala District and analysed using SPSS. The findings revealed that Internet technologies have a more significant relationship on collaboration arrangements than Physical Distribution Service Quality. The study also makes numerous contributions through identification of the internet technologies as an intervening variable and also provides practical implications on how to apply internet technologies in collaboration arrangements to improve PDSQ in Uganda’s’ beverage industry.

AB - The paradigm shift from traditional collaborations to E-collaborations is due to the continued developments in internet enabled communication technologies and globalization trends that have complicated supply chain management operations. Because of the dynamic environment and the need for firms to remain competitive, this study focused on establishing the significance ofintroducing internet technologies to increase the effect of collaboration arrangements on physical distribution service quality. Data was collected from 270 manufacturers and distributors in Kampala District and analysed using SPSS. The findings revealed that Internet technologies have a more significant relationship on collaboration arrangements than Physical Distribution Service Quality. The study also makes numerous contributions through identification of the internet technologies as an intervening variable and also provides practical implications on how to apply internet technologies in collaboration arrangements to improve PDSQ in Uganda’s’ beverage industry.

KW - Collaboration arrangements

KW - Internet technologies

KW - Physical distribution service quality

KW - Uganda's beverage industry

M3 - Journal article

VL - 2

SP - 51

EP - 71

JO - Universal Journal of Management and Social Sciences

JF - Universal Journal of Management and Social Sciences

IS - 6

ER -

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