Final published version
Licence: Other
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Collaborative IT Outsourcing in the Public Sector
T2 - A Case Analysis of Standard Business Reporting in Australia
AU - Sun, Ruonan
AU - Gregor, Shirley
AU - Keating, Byron
PY - 2014/12/10
Y1 - 2014/12/10
N2 - This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia’s Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.
AB - This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia’s Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.
M3 - Conference contribution/Paper
SN - 9781927184264
SP - 1
EP - 11
BT - Proceedings of the 25th Australasian Conference on Information Systems
ER -