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Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper

Published

Standard

Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring. / Devadoss, Paul R.; Chiasson, Mike.
2008. Paper presented at IFIP 8.2 Working Conference, Toronto, Canada.

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper

Harvard

Devadoss, PR & Chiasson, M 2008, 'Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.', Paper presented at IFIP 8.2 Working Conference, Toronto, Canada, 1/08/08.

APA

Devadoss, P. R., & Chiasson, M. (2008). Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.. Paper presented at IFIP 8.2 Working Conference, Toronto, Canada.

Vancouver

Devadoss PR, Chiasson M. Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.. 2008. Paper presented at IFIP 8.2 Working Conference, Toronto, Canada.

Author

Devadoss, Paul R. ; Chiasson, Mike. / Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring. Paper presented at IFIP 8.2 Working Conference, Toronto, Canada.

Bibtex

@conference{66fb91d461784610814c5bb637ceb31f,
title = "Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.",
author = "Devadoss, {Paul R.} and Mike Chiasson",
year = "2008",
language = "English",
note = "IFIP 8.2 Working Conference ; Conference date: 01-08-2008",

}

RIS

TY - CONF

T1 - Complicating utopian and dystopian views of automation: An investigation of the work and knowledge involved in call centre offshoring.

AU - Devadoss, Paul R.

AU - Chiasson, Mike

PY - 2008

Y1 - 2008

M3 - Conference paper

T2 - IFIP 8.2 Working Conference

Y2 - 1 August 2008

ER -