Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Dealing with Mobility
T2 - Understanding Access Anytime, Anywhere
AU - Perry, M.
AU - O'hara, K.
AU - Sellen, A.
AU - Brown, B.
AU - Harper, R.
PY - 2001
Y1 - 2001
N2 - The rapid and accelerating move towards use of mobile technologies has increasingly provided people and organizations with the ability to work away from the office and on the move. The new ways of working afforded by these technologies are often characterized in terms of access to information and people anytime, anywhere. This article presents a study of mobile workers that highlights different facets of access to remote people and information, and different facets of anytime, anywhere. Four key factors in mobile work are identified: the role of planning, working in “dead time,” accessing remote technological and informational resources, and monitoring the activities of remote colleagues. By reflecting on these issues, we can better understand the role of technology and artifacts in mobile work and identify the opportunities for the development of appropriate technological solutions to support mobile workers. © 2001, ACM. All rights reserved.
AB - The rapid and accelerating move towards use of mobile technologies has increasingly provided people and organizations with the ability to work away from the office and on the move. The new ways of working afforded by these technologies are often characterized in terms of access to information and people anytime, anywhere. This article presents a study of mobile workers that highlights different facets of access to remote people and information, and different facets of anytime, anywhere. Four key factors in mobile work are identified: the role of planning, working in “dead time,” accessing remote technological and informational resources, and monitoring the activities of remote colleagues. By reflecting on these issues, we can better understand the role of technology and artifacts in mobile work and identify the opportunities for the development of appropriate technological solutions to support mobile workers. © 2001, ACM. All rights reserved.
KW - Awareness
KW - context
KW - dead time
KW - Design
KW - diary study
KW - distributed collaboration
KW - Human Factors
KW - interviews
KW - mobile communication
KW - mobile technology
KW - mobile workers
KW - personal computing
U2 - 10.1145/504704.504707
DO - 10.1145/504704.504707
M3 - Journal article
VL - 8
SP - 323
EP - 347
JO - ACM Transactions on Computer-Human Interaction
JF - ACM Transactions on Computer-Human Interaction
SN - 1073-0516
IS - 4
ER -