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    Rights statement: This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Management Information Systems on 09/10/2019, available online: https://www.tandfonline.com/doi/full/10.1080/07421222.2019.1661092

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Deliberate or Instinctive?: Proactive and Reactive Coping for Technostress

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Deliberate or Instinctive? Proactive and Reactive Coping for Technostress. / Pikkalainen, Henri; Salo, Markus; Tarafdar, Monideepa et al.
In: Journal of Management Information Systems, Vol. 36, No. 4, 30.10.2019, p. 1179-1212.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Pikkalainen, H, Salo, M, Tarafdar, M & Makkonen, M 2019, 'Deliberate or Instinctive? Proactive and Reactive Coping for Technostress', Journal of Management Information Systems, vol. 36, no. 4, pp. 1179-1212. https://doi.org/10.1080/07421222.2019.1661092

APA

Pikkalainen, H., Salo, M., Tarafdar, M., & Makkonen, M. (2019). Deliberate or Instinctive? Proactive and Reactive Coping for Technostress. Journal of Management Information Systems, 36(4), 1179-1212. https://doi.org/10.1080/07421222.2019.1661092

Vancouver

Pikkalainen H, Salo M, Tarafdar M, Makkonen M. Deliberate or Instinctive? Proactive and Reactive Coping for Technostress. Journal of Management Information Systems. 2019 Oct 30;36(4):1179-1212. Epub 2019 Oct 9. doi: 10.1080/07421222.2019.1661092

Author

Pikkalainen, Henri ; Salo, Markus ; Tarafdar, Monideepa et al. / Deliberate or Instinctive? Proactive and Reactive Coping for Technostress. In: Journal of Management Information Systems. 2019 ; Vol. 36, No. 4. pp. 1179-1212.

Bibtex

@article{b1892e97eda545109993f08da5b97059,
title = "Deliberate or Instinctive?: Proactive and Reactive Coping for Technostress",
abstract = "Employees in organizations face technostress that is, stress from information technology (IT) use. Although technostress is a highly prevalent organizational phenomenon, there is a lack of theory-based understanding on how IT users can cope with it. We theorize and validate a model for deliberate proactive and instinctive reactive coping for technostress. Drawing from theories on coping, our model posits that the reactive coping behaviors of distress venting and distancing from IT can alleviate technostress by diminishing the negative effect of technostress creators on IT-enabled productivity. The proactive coping behaviors of positive reinterpretation and IT control can help IT users by influencing the extent to which reactive coping behaviors are effective and by positively influencing IT-enabled productivity. The findings of a cross-sectional survey study of 846 organizational IT users support the model. The paper provides a new theoretical contribution by identifying ways in which organizational IT users can cope with technostress.",
keywords = "technostress, technostress coping, proactive coping, reactive coping, information systems use",
author = "Henri Pikkalainen and Markus Salo and Monideepa Tarafdar and Markus Makkonen",
note = "This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Management Information Systems on 09/10/2019, available online: https://www.tandfonline.com/doi/full/10.1080/07421222.2019.1661092",
year = "2019",
month = oct,
day = "30",
doi = "10.1080/07421222.2019.1661092",
language = "English",
volume = "36",
pages = "1179--1212",
journal = "Journal of Management Information Systems",
issn = "0742-1222",
publisher = "M.E. Sharpe Inc.",
number = "4",

}

RIS

TY - JOUR

T1 - Deliberate or Instinctive?

T2 - Proactive and Reactive Coping for Technostress

AU - Pikkalainen, Henri

AU - Salo, Markus

AU - Tarafdar, Monideepa

AU - Makkonen, Markus

N1 - This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Management Information Systems on 09/10/2019, available online: https://www.tandfonline.com/doi/full/10.1080/07421222.2019.1661092

PY - 2019/10/30

Y1 - 2019/10/30

N2 - Employees in organizations face technostress that is, stress from information technology (IT) use. Although technostress is a highly prevalent organizational phenomenon, there is a lack of theory-based understanding on how IT users can cope with it. We theorize and validate a model for deliberate proactive and instinctive reactive coping for technostress. Drawing from theories on coping, our model posits that the reactive coping behaviors of distress venting and distancing from IT can alleviate technostress by diminishing the negative effect of technostress creators on IT-enabled productivity. The proactive coping behaviors of positive reinterpretation and IT control can help IT users by influencing the extent to which reactive coping behaviors are effective and by positively influencing IT-enabled productivity. The findings of a cross-sectional survey study of 846 organizational IT users support the model. The paper provides a new theoretical contribution by identifying ways in which organizational IT users can cope with technostress.

AB - Employees in organizations face technostress that is, stress from information technology (IT) use. Although technostress is a highly prevalent organizational phenomenon, there is a lack of theory-based understanding on how IT users can cope with it. We theorize and validate a model for deliberate proactive and instinctive reactive coping for technostress. Drawing from theories on coping, our model posits that the reactive coping behaviors of distress venting and distancing from IT can alleviate technostress by diminishing the negative effect of technostress creators on IT-enabled productivity. The proactive coping behaviors of positive reinterpretation and IT control can help IT users by influencing the extent to which reactive coping behaviors are effective and by positively influencing IT-enabled productivity. The findings of a cross-sectional survey study of 846 organizational IT users support the model. The paper provides a new theoretical contribution by identifying ways in which organizational IT users can cope with technostress.

KW - technostress

KW - technostress coping

KW - proactive coping

KW - reactive coping

KW - information systems use

U2 - 10.1080/07421222.2019.1661092

DO - 10.1080/07421222.2019.1661092

M3 - Journal article

VL - 36

SP - 1179

EP - 1212

JO - Journal of Management Information Systems

JF - Journal of Management Information Systems

SN - 0742-1222

IS - 4

ER -