Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Designing technologies for community policing
T2 - 2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020
AU - Zhang, M.
AU - Bandara, A.K.
AU - Price, B.
AU - Pike, G.
AU - Walkington, Z.
AU - Elphick, C.
AU - Frumkin, L.
AU - Philpot, R.
AU - Levine, M.
AU - Stuart, A.
AU - Nuseibeh, B.
PY - 2020/4/25
Y1 - 2020/4/25
N2 - Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement. © 2020 Owner/Author.
AB - Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement. © 2020 Owner/Author.
KW - Collective action
KW - Community policing
KW - Crime
KW - Trust
KW - Human engineering
KW - Current practices
KW - Design implications
KW - Digital technologies
KW - England
KW - Police officers
KW - Scholarly works
KW - Law enforcement
U2 - 10.1145/3334480.3383021
DO - 10.1145/3334480.3383021
M3 - Conference contribution/Paper
SN - 9781450368193
BT - CHI EA '20
PB - ACM
CY - New York
ER -