Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Developing knowledge management capabilities
AU - Sandhawalia, Birinder Singh
AU - Dalcher, Darren
PY - 2011
Y1 - 2011
N2 - Purpose - Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue. Design/methodology/appraoch - This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities. Findings - It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives. Practical implications - The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth. Originality/value - As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
AB - Purpose - Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue. Design/methodology/appraoch - This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities. Findings - It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives. Practical implications - The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth. Originality/value - As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
U2 - 10.1108/13673271111119718
DO - 10.1108/13673271111119718
M3 - Journal article
VL - 15
SP - 313
EP - 328
JO - Journal of Knowledge Management
JF - Journal of Knowledge Management
SN - 1367-3270
IS - 2
ER -