Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities

Health Research

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

Standard

Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities. / Hatton, Chris; Wigham, Sarah; Craig, Jaime.
In: Journal of Applied Research in Intellectual Disabilities, Vol. 22, No. 1, 01.2009, p. 54-64.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Hatton, C, Wigham, S & Craig, J 2009, 'Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities', Journal of Applied Research in Intellectual Disabilities, vol. 22, no. 1, pp. 54-64. https://doi.org/10.1111/j.1468-3148.2008.00439.x

APA

Hatton, C., Wigham, S., & Craig, J. (2009). Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities. Journal of Applied Research in Intellectual Disabilities, 22(1), 54-64. https://doi.org/10.1111/j.1468-3148.2008.00439.x

Vancouver

Hatton C, Wigham S, Craig J. Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities. Journal of Applied Research in Intellectual Disabilities. 2009 Jan;22(1):54-64. doi: 10.1111/j.1468-3148.2008.00439.x

Author

Hatton, Chris ; Wigham, Sarah ; Craig, Jaime. / Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities. In: Journal of Applied Research in Intellectual Disabilities. 2009 ; Vol. 22, No. 1. pp. 54-64.

Bibtex

@article{f61a197478804128b3c7251908e01182,

title = "Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities",

abstract = "There is an absence of research concerning the assessment of housing support worker job performance, particularly in the development of job performance measures that reflect the priorities of people with intellectual disabilities and their families.A worker-oriented job analysis method was used to develop four short job performance measures for direct housing support staff, from the perspective of people with intellectual disabilities (n = 82), family members (n = 38), support staff (n = 122) and service managers (n = 115).All four job performance measures showed adequate internal and test-retest reliability and showed very few associations with staff and resident characteristics, although there were no associations between the job performance measures. The service user and manager-rated job performance measures showed the widest range of associations with aspects of staff well-being, service quality and service user choice and satisfaction with life, and show the most promise as short, practical measures of the job performance of direct housing support workers.These methods of developing job performance measures show promise, and further investigation of user-defined staff competencies is warranted.",

keywords = "direct support staff, housing, intellectual disabilities, job performance, COMMUNITY RESIDENCES, COMPETENCES",

author = "Chris Hatton and Sarah Wigham and Jaime Craig",

year = "2009",

month = jan,

doi = "10.1111/j.1468-3148.2008.00439.x",

language = "English",

volume = "22",

pages = "54--64",

journal = "Journal of Applied Research in Intellectual Disabilities",

issn = "1360-2322",

publisher = "Wiley-Blackwell Publishing Ltd",

number = "1",

}

RIS

TY - JOUR

T1 - Developing Measures of Job Performance for Support Staff in Housing Services for People with Intellectual Disabilities

AU - Hatton, Chris

AU - Wigham, Sarah

AU - Craig, Jaime

PY - 2009/1

Y1 - 2009/1

N2 - There is an absence of research concerning the assessment of housing support worker job performance, particularly in the development of job performance measures that reflect the priorities of people with intellectual disabilities and their families.A worker-oriented job analysis method was used to develop four short job performance measures for direct housing support staff, from the perspective of people with intellectual disabilities (n = 82), family members (n = 38), support staff (n = 122) and service managers (n = 115).All four job performance measures showed adequate internal and test-retest reliability and showed very few associations with staff and resident characteristics, although there were no associations between the job performance measures. The service user and manager-rated job performance measures showed the widest range of associations with aspects of staff well-being, service quality and service user choice and satisfaction with life, and show the most promise as short, practical measures of the job performance of direct housing support workers.These methods of developing job performance measures show promise, and further investigation of user-defined staff competencies is warranted.

AB - There is an absence of research concerning the assessment of housing support worker job performance, particularly in the development of job performance measures that reflect the priorities of people with intellectual disabilities and their families.A worker-oriented job analysis method was used to develop four short job performance measures for direct housing support staff, from the perspective of people with intellectual disabilities (n = 82), family members (n = 38), support staff (n = 122) and service managers (n = 115).All four job performance measures showed adequate internal and test-retest reliability and showed very few associations with staff and resident characteristics, although there were no associations between the job performance measures. The service user and manager-rated job performance measures showed the widest range of associations with aspects of staff well-being, service quality and service user choice and satisfaction with life, and show the most promise as short, practical measures of the job performance of direct housing support workers.These methods of developing job performance measures show promise, and further investigation of user-defined staff competencies is warranted.

KW - direct support staff

KW - housing

KW - intellectual disabilities

KW - job performance

KW - COMMUNITY RESIDENCES

KW - COMPETENCES

UR - http://www.scopus.com/inward/record.url?scp=57349131649&partnerID=8YFLogxK

U2 - 10.1111/j.1468-3148.2008.00439.x

DO - 10.1111/j.1468-3148.2008.00439.x

M3 - Journal article

VL - 22

SP - 54

EP - 64

JO - Journal of Applied Research in Intellectual Disabilities

JF - Journal of Applied Research in Intellectual Disabilities

SN - 1360-2322

IS - 1

ER -

Research

Associated organisational unit

Text available via DOI:

Keywords