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Development and testing of the inTouch video link for people with dementia: Design approach and practical challenges

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Development and testing of the inTouch video link for people with dementia: Design approach and practical challenges. / Boyd, Hazel; Jones, Simon; Harris, Nigel et al.
Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014. ed. / Huiru Zheng; Xiaohua Tony Hu; Daniel Berrar; Yadong Wang; Werner Dubitzky; Jin-Kao Hao; Kwang-Hyun Cho; David Gilbert. Institute of Electrical and Electronics Engineers Inc., 2014. p. 608-612 6999231 (Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014).

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Harvard

Boyd, H, Jones, S, Harris, N, Panteli, N, Leake, J & Jones, R 2014, Development and testing of the inTouch video link for people with dementia: Design approach and practical challenges. in H Zheng, XT Hu, D Berrar, Y Wang, W Dubitzky, J-K Hao, K-H Cho & D Gilbert (eds), Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014., 6999231, Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014, Institute of Electrical and Electronics Engineers Inc., pp. 608-612, 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014, Belfast, United Kingdom, 2/11/14. https://doi.org/10.1109/BIBM.2014.6999231

APA

Boyd, H., Jones, S., Harris, N., Panteli, N., Leake, J., & Jones, R. (2014). Development and testing of the inTouch video link for people with dementia: Design approach and practical challenges. In H. Zheng, X. T. Hu, D. Berrar, Y. Wang, W. Dubitzky, J-K. Hao, K-H. Cho, & D. Gilbert (Eds.), Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014 (pp. 608-612). Article 6999231 (Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/BIBM.2014.6999231

Vancouver

Boyd H, Jones S, Harris N, Panteli N, Leake J, Jones R. Development and testing of the inTouch video link for people with dementia: Design approach and practical challenges. In Zheng H, Hu XT, Berrar D, Wang Y, Dubitzky W, Hao J-K, Cho K-H, Gilbert D, editors, Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014. Institute of Electrical and Electronics Engineers Inc. 2014. p. 608-612. 6999231. (Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014). doi: 10.1109/BIBM.2014.6999231

Author

Boyd, Hazel ; Jones, Simon ; Harris, Nigel et al. / Development and testing of the inTouch video link for people with dementia : Design approach and practical challenges. Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014. editor / Huiru Zheng ; Xiaohua Tony Hu ; Daniel Berrar ; Yadong Wang ; Werner Dubitzky ; Jin-Kao Hao ; Kwang-Hyun Cho ; David Gilbert. Institute of Electrical and Electronics Engineers Inc., 2014. pp. 608-612 (Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014).

Bibtex

@inproceedings{f514b05535c94db5ad53dd7879bec7ca,
title = "Development and testing of the inTouch video link for people with dementia: Design approach and practical challenges",
abstract = "This paper describes the development and home testing of the inTouch system, a video link designed specifically for people with dementia to use. Iterative, user centered design of four user interaction models was carried out at a day centre. A touchscreen with a telephone handset model was chosen as the most usable interface for a range of people with dementia. This model was developed into a fully working prototype and tested in two home trials, linking two households together over domestic broadband connections. The recruitment of participants for home testing proved to be a significant challenge with no single reason being given for declining or not continuing. Two in-home evaluations of the system were carried out; the system was perceived as easy to use and participants could see the potential benefits, such as being reassured about each other's wellbeing, and enjoyed engaging visually. The poor reliability of existing broadband connections in the homes was a significant limitation to gathering data within the trials. We have successfully applied user centered design principles to the development of a home video link for people living with dementia and their carers. Developers need to consider practical issues around recruitment and broadband infrastructure when carrying out real world evaluations of ICT systems.",
keywords = "dementia, home testing, usability, user centred design, Video link",
author = "Hazel Boyd and Simon Jones and Nigel Harris and Niki Panteli and Jason Leake and Roy Jones",
year = "2014",
month = dec,
day = "29",
doi = "10.1109/BIBM.2014.6999231",
language = "English",
series = "Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "608--612",
editor = "Huiru Zheng and Hu, {Xiaohua Tony} and Daniel Berrar and Yadong Wang and Werner Dubitzky and Jin-Kao Hao and Kwang-Hyun Cho and David Gilbert",
booktitle = "Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014",
note = "2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014 ; Conference date: 02-11-2014 Through 05-11-2014",

}

RIS

TY - GEN

T1 - Development and testing of the inTouch video link for people with dementia

T2 - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014

AU - Boyd, Hazel

AU - Jones, Simon

AU - Harris, Nigel

AU - Panteli, Niki

AU - Leake, Jason

AU - Jones, Roy

PY - 2014/12/29

Y1 - 2014/12/29

N2 - This paper describes the development and home testing of the inTouch system, a video link designed specifically for people with dementia to use. Iterative, user centered design of four user interaction models was carried out at a day centre. A touchscreen with a telephone handset model was chosen as the most usable interface for a range of people with dementia. This model was developed into a fully working prototype and tested in two home trials, linking two households together over domestic broadband connections. The recruitment of participants for home testing proved to be a significant challenge with no single reason being given for declining or not continuing. Two in-home evaluations of the system were carried out; the system was perceived as easy to use and participants could see the potential benefits, such as being reassured about each other's wellbeing, and enjoyed engaging visually. The poor reliability of existing broadband connections in the homes was a significant limitation to gathering data within the trials. We have successfully applied user centered design principles to the development of a home video link for people living with dementia and their carers. Developers need to consider practical issues around recruitment and broadband infrastructure when carrying out real world evaluations of ICT systems.

AB - This paper describes the development and home testing of the inTouch system, a video link designed specifically for people with dementia to use. Iterative, user centered design of four user interaction models was carried out at a day centre. A touchscreen with a telephone handset model was chosen as the most usable interface for a range of people with dementia. This model was developed into a fully working prototype and tested in two home trials, linking two households together over domestic broadband connections. The recruitment of participants for home testing proved to be a significant challenge with no single reason being given for declining or not continuing. Two in-home evaluations of the system were carried out; the system was perceived as easy to use and participants could see the potential benefits, such as being reassured about each other's wellbeing, and enjoyed engaging visually. The poor reliability of existing broadband connections in the homes was a significant limitation to gathering data within the trials. We have successfully applied user centered design principles to the development of a home video link for people living with dementia and their carers. Developers need to consider practical issues around recruitment and broadband infrastructure when carrying out real world evaluations of ICT systems.

KW - dementia

KW - home testing

KW - usability

KW - user centred design

KW - Video link

U2 - 10.1109/BIBM.2014.6999231

DO - 10.1109/BIBM.2014.6999231

M3 - Conference contribution/Paper

AN - SCOPUS:84922832494

T3 - Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014

SP - 608

EP - 612

BT - Proceedings - 2014 IEEE International Conference on Bioinformatics and Biomedicine, IEEE BIBM 2014

A2 - Zheng, Huiru

A2 - Hu, Xiaohua Tony

A2 - Berrar, Daniel

A2 - Wang, Yadong

A2 - Dubitzky, Werner

A2 - Hao, Jin-Kao

A2 - Cho, Kwang-Hyun

A2 - Gilbert, David

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 2 November 2014 through 5 November 2014

ER -