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Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews. / Nahari, Galit; Leal, Sharon; Vrij, Aldert et al.
In: Journal of Investigative Psychology and Offender Profiling, Vol. 11, No. 3, 10.2014, p. 237-243.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Nahari, G, Leal, S, Vrij, A, Warmelink, L & Vernham, Z 2014, 'Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews', Journal of Investigative Psychology and Offender Profiling, vol. 11, no. 3, pp. 237-243. https://doi.org/10.1002/jip.1417

APA

Nahari, G., Leal, S., Vrij, A., Warmelink, L., & Vernham, Z. (2014). Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews. Journal of Investigative Psychology and Offender Profiling, 11(3), 237-243. https://doi.org/10.1002/jip.1417

Vancouver

Nahari G, Leal S, Vrij A, Warmelink L, Vernham Z. Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews. Journal of Investigative Psychology and Offender Profiling. 2014 Oct;11(3):237-243. Epub 2014 May 26. doi: 10.1002/jip.1417

Author

Nahari, Galit ; Leal, Sharon ; Vrij, Aldert et al. / Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews. In: Journal of Investigative Psychology and Offender Profiling. 2014 ; Vol. 11, No. 3. pp. 237-243.

Bibtex

@article{09906478a5ff438c9e54314127112575,
title = "Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews",
abstract = "We examined the application of the verifiability approach to insurance claim interviews. The verifiability approach states that truth tellers and liars differ from each other in terms of the number of details they give that can be verified. Eighty-three true and false insurance claim statements, related to damage, theft, or loss, were coded in terms of witnesses' (was the incident witnessed by others) and verifiability' (the number of perceptual and contextual details provided that could be checked by the investigator). We found that the majority of liars, compared with half the truth tellers, described unwitnessed incidents. This difference between the groups allowed for the detection of liars only. Discrimination between liars and truth tellers based on the verifiability of details was not possible. The implications of these findings are discussed. Copyright (c) 2014 John Wiley & Sons, Ltd.",
keywords = "deception, verifiability approach, verbal cues, SUSPECTS STRATEGIES, BEHAVIOR, GUILTY",
author = "Galit Nahari and Sharon Leal and Aldert Vrij and Lara Warmelink and Zarah Vernham",
year = "2014",
month = oct,
doi = "10.1002/jip.1417",
language = "English",
volume = "11",
pages = "237--243",
journal = "Journal of Investigative Psychology and Offender Profiling",
issn = "1544-4759",
publisher = "WILEY-BLACKWELL",
number = "3",

}

RIS

TY - JOUR

T1 - Did Somebody See It? Applying the Verifiability Approach to Insurance Claim Interviews

AU - Nahari, Galit

AU - Leal, Sharon

AU - Vrij, Aldert

AU - Warmelink, Lara

AU - Vernham, Zarah

PY - 2014/10

Y1 - 2014/10

N2 - We examined the application of the verifiability approach to insurance claim interviews. The verifiability approach states that truth tellers and liars differ from each other in terms of the number of details they give that can be verified. Eighty-three true and false insurance claim statements, related to damage, theft, or loss, were coded in terms of witnesses' (was the incident witnessed by others) and verifiability' (the number of perceptual and contextual details provided that could be checked by the investigator). We found that the majority of liars, compared with half the truth tellers, described unwitnessed incidents. This difference between the groups allowed for the detection of liars only. Discrimination between liars and truth tellers based on the verifiability of details was not possible. The implications of these findings are discussed. Copyright (c) 2014 John Wiley & Sons, Ltd.

AB - We examined the application of the verifiability approach to insurance claim interviews. The verifiability approach states that truth tellers and liars differ from each other in terms of the number of details they give that can be verified. Eighty-three true and false insurance claim statements, related to damage, theft, or loss, were coded in terms of witnesses' (was the incident witnessed by others) and verifiability' (the number of perceptual and contextual details provided that could be checked by the investigator). We found that the majority of liars, compared with half the truth tellers, described unwitnessed incidents. This difference between the groups allowed for the detection of liars only. Discrimination between liars and truth tellers based on the verifiability of details was not possible. The implications of these findings are discussed. Copyright (c) 2014 John Wiley & Sons, Ltd.

KW - deception

KW - verifiability approach

KW - verbal cues

KW - SUSPECTS STRATEGIES

KW - BEHAVIOR

KW - GUILTY

U2 - 10.1002/jip.1417

DO - 10.1002/jip.1417

M3 - Journal article

VL - 11

SP - 237

EP - 243

JO - Journal of Investigative Psychology and Offender Profiling

JF - Journal of Investigative Psychology and Offender Profiling

SN - 1544-4759

IS - 3

ER -