Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
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TY - CONF
T1 - Digital twin for Advanced Service delivery systems: Opportunities and challenges
AU - Schroeder, Andreas
AU - Beltagui, Ahmad
AU - Shi, Victor Guang
AU - Kandemir, Cansu
AU - Omidvar, Omid
AU - Yang, Miying
AU - Hughes, Ruby
AU - Wasserbauer, Raphael
PY - 2020/6/30
Y1 - 2020/6/30
N2 - Implementing an Advanced Services strategy may bring economic, social and environmental sustainability, but requires orchestration of a complex system of interdependent actors. Customers, suppliers, contractors and other intermediaries must be co-ordinated effectively for mutual benefit. Doing so requires appropriate data not only related to products, but also service delivery and (customers’) use environment. This research proposes a Digital Twin approach to capturing and processing real-time data from each of these three levels, in order to orchestrate successful value creation.
AB - Implementing an Advanced Services strategy may bring economic, social and environmental sustainability, but requires orchestration of a complex system of interdependent actors. Customers, suppliers, contractors and other intermediaries must be co-ordinated effectively for mutual benefit. Doing so requires appropriate data not only related to products, but also service delivery and (customers’) use environment. This research proposes a Digital Twin approach to capturing and processing real-time data from each of these three levels, in order to orchestrate successful value creation.
M3 - Conference paper
T2 - EurOMA Conference 2020
Y2 - 29 June 2020 through 30 June 2020
ER -