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Does experience matter?: A study of knowledge processes and uncertainty reduction in solution innovation

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Does experience matter? A study of knowledge processes and uncertainty reduction in solution innovation. / Liu, Rebecca; Hart, Susan.
In: Industrial Marketing Management, Vol. 40, No. 5, 12.06.2011, p. 691-698.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Liu, R & Hart, S 2011, 'Does experience matter? A study of knowledge processes and uncertainty reduction in solution innovation', Industrial Marketing Management, vol. 40, no. 5, pp. 691-698. https://doi.org/10.1016/j.indmarman.2011.05.004

APA

Liu, R., & Hart, S. (2011). Does experience matter? A study of knowledge processes and uncertainty reduction in solution innovation. Industrial Marketing Management, 40(5), 691-698. https://doi.org/10.1016/j.indmarman.2011.05.004

Vancouver

Liu R, Hart S. Does experience matter? A study of knowledge processes and uncertainty reduction in solution innovation. Industrial Marketing Management. 2011 Jun 12;40(5):691-698. doi: 10.1016/j.indmarman.2011.05.004

Author

Liu, Rebecca ; Hart, Susan. / Does experience matter? A study of knowledge processes and uncertainty reduction in solution innovation. In: Industrial Marketing Management. 2011 ; Vol. 40, No. 5. pp. 691-698.

Bibtex

@article{c4da6ea68b1a4657a347f7f2c34b70d9,
title = "Does experience matter?: A study of knowledge processes and uncertainty reduction in solution innovation",
abstract = "Solution innovation often exposes uncertainties that are addressed by corporate collaboration through networks. This paper examines the link between uncertainty reduction and knowledge processes. It focuses specifically on the role of company experience which some have argued to be a vital form of knowledge accumulation, whereas others assert that it is not always beneficial. Our central finding is that experience enhances knowledge transfer, yet contributes little to knowledge cross-fertilization activities. Knowledge transfer alone does not lead to uncertainty reduction. Drawing upon this we make the case for a more nuanced concept of knowledge cross-fertilization. Managers and innovators are therefore urged to look more closely at the question of experience if they are to harvest full value from network collaboration.",
keywords = "Solution innovation, Network collaboration, Company experience, Knowledge processes, Uncertainty reduction",
author = "Rebecca Liu and Susan Hart",
year = "2011",
month = jun,
day = "12",
doi = "10.1016/j.indmarman.2011.05.004",
language = "English",
volume = "40",
pages = "691--698",
journal = "Industrial Marketing Management",
issn = "0019-8501",
publisher = "Elsevier Inc.",
number = "5",

}

RIS

TY - JOUR

T1 - Does experience matter?

T2 - A study of knowledge processes and uncertainty reduction in solution innovation

AU - Liu, Rebecca

AU - Hart, Susan

PY - 2011/6/12

Y1 - 2011/6/12

N2 - Solution innovation often exposes uncertainties that are addressed by corporate collaboration through networks. This paper examines the link between uncertainty reduction and knowledge processes. It focuses specifically on the role of company experience which some have argued to be a vital form of knowledge accumulation, whereas others assert that it is not always beneficial. Our central finding is that experience enhances knowledge transfer, yet contributes little to knowledge cross-fertilization activities. Knowledge transfer alone does not lead to uncertainty reduction. Drawing upon this we make the case for a more nuanced concept of knowledge cross-fertilization. Managers and innovators are therefore urged to look more closely at the question of experience if they are to harvest full value from network collaboration.

AB - Solution innovation often exposes uncertainties that are addressed by corporate collaboration through networks. This paper examines the link between uncertainty reduction and knowledge processes. It focuses specifically on the role of company experience which some have argued to be a vital form of knowledge accumulation, whereas others assert that it is not always beneficial. Our central finding is that experience enhances knowledge transfer, yet contributes little to knowledge cross-fertilization activities. Knowledge transfer alone does not lead to uncertainty reduction. Drawing upon this we make the case for a more nuanced concept of knowledge cross-fertilization. Managers and innovators are therefore urged to look more closely at the question of experience if they are to harvest full value from network collaboration.

KW - Solution innovation

KW - Network collaboration

KW - Company experience

KW - Knowledge processes

KW - Uncertainty reduction

U2 - 10.1016/j.indmarman.2011.05.004

DO - 10.1016/j.indmarman.2011.05.004

M3 - Journal article

VL - 40

SP - 691

EP - 698

JO - Industrial Marketing Management

JF - Industrial Marketing Management

SN - 0019-8501

IS - 5

ER -