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Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Published

Standard

Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants. / Akhtar, Naeem; Siddiqi, Umar Iqbal; Ahmad, Wasim et al.
In: Asia Pacific Journal of Marketing and Logistics, Vol. 33, No. 7, 30.06.2021, p. 1513-1534.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Akhtar, N, Siddiqi, UI, Ahmad, W, Usman, M, Chen, X & Islam, T 2021, 'Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants', Asia Pacific Journal of Marketing and Logistics, vol. 33, no. 7, pp. 1513-1534. https://doi.org/10.1108/apjml-03-2020-0192

APA

Akhtar, N., Siddiqi, U. I., Ahmad, W., Usman, M., Chen, X., & Islam, T. (2021). Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants. Asia Pacific Journal of Marketing and Logistics, 33(7), 1513-1534. https://doi.org/10.1108/apjml-03-2020-0192

Vancouver

Akhtar N, Siddiqi UI, Ahmad W, Usman M, Chen X, Islam T. Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants. Asia Pacific Journal of Marketing and Logistics. 2021 Jun 30;33(7):1513-1534. Epub 2020 Dec 14. doi: 10.1108/apjml-03-2020-0192

Author

Akhtar, Naeem ; Siddiqi, Umar Iqbal ; Ahmad, Wasim et al. / Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants. In: Asia Pacific Journal of Marketing and Logistics. 2021 ; Vol. 33, No. 7. pp. 1513-1534.

Bibtex

@article{660427e5d36940e1a8ef4b6807c774b5,
title = "Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants",
author = "Naeem Akhtar and Siddiqi, {Umar Iqbal} and Wasim Ahmad and Muhammad Usman and Xianglan Chen and Tahir Islam",
year = "2021",
month = jun,
day = "30",
doi = "10.1108/apjml-03-2020-0192",
language = "English",
volume = "33",
pages = "1513--1534",
journal = "Asia Pacific Journal of Marketing and Logistics",
issn = "1355-5855",
publisher = "Emerald Group Publishing Ltd.",
number = "7",

}

RIS

TY - JOUR

T1 - Effects of service encounter barriers on situational abnormality and consumers' behavioral intentions at food and beverage restaurants

AU - Akhtar, Naeem

AU - Siddiqi, Umar Iqbal

AU - Ahmad, Wasim

AU - Usman, Muhammad

AU - Chen, Xianglan

AU - Islam, Tahir

PY - 2021/6/30

Y1 - 2021/6/30

U2 - 10.1108/apjml-03-2020-0192

DO - 10.1108/apjml-03-2020-0192

M3 - Journal article

VL - 33

SP - 1513

EP - 1534

JO - Asia Pacific Journal of Marketing and Logistics

JF - Asia Pacific Journal of Marketing and Logistics

SN - 1355-5855

IS - 7

ER -