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Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Electronic communication in the workplace
T2 - boon or bane?
AU - Stich, Jean-François
AU - Tarafdar, Monideepa
AU - Cooper, Cary Lynn
PY - 2018/3/12
Y1 - 2018/3/12
N2 - PurposeThe purpose of this paper is to review technostress-related challenges arising out of workplace communication, for employees and organizations, and to provide suggestions for taking these challenges on.Design/methodology/approachThe paper presents an overview of current research and practice in the area of technostress-related challenges workplace communication.FindingsEmployees face technostress challenges relating to workplace communication in the form of technology overload, interruptions and work-home interferences. Organizations have to strike a balance between giving employees the technology they want and protecting them from these challenges. Several interventions to strike such balance are reviewed and commented on.Practical implicationsThe paper gives practitioners an accessible overview of current research and practice in the area of technostress from workplace communication such as e-mail. A number of practical interventions are reviewed and commented on, which could help employees tackle such challenges.Originality/valueAlthough this paper reviews state-of-the-art research, it is written in an accessible and practitioner-oriented style, which should be found valuable by readers with limited time but urgency to deal with technostress challenges arising out of workplace communication.
AB - PurposeThe purpose of this paper is to review technostress-related challenges arising out of workplace communication, for employees and organizations, and to provide suggestions for taking these challenges on.Design/methodology/approachThe paper presents an overview of current research and practice in the area of technostress-related challenges workplace communication.FindingsEmployees face technostress challenges relating to workplace communication in the form of technology overload, interruptions and work-home interferences. Organizations have to strike a balance between giving employees the technology they want and protecting them from these challenges. Several interventions to strike such balance are reviewed and commented on.Practical implicationsThe paper gives practitioners an accessible overview of current research and practice in the area of technostress from workplace communication such as e-mail. A number of practical interventions are reviewed and commented on, which could help employees tackle such challenges.Originality/valueAlthough this paper reviews state-of-the-art research, it is written in an accessible and practitioner-oriented style, which should be found valuable by readers with limited time but urgency to deal with technostress challenges arising out of workplace communication.
KW - Stress
KW - Technostress
KW - E-mail
KW - Information and communication technology (ICT)
KW - Workplace communication
U2 - 10.1108/JOEPP-05-2017-0046
DO - 10.1108/JOEPP-05-2017-0046
M3 - Journal article
VL - 5
SP - 98
EP - 106
JO - Journal of Organizational Effectiveness: People and Performance
JF - Journal of Organizational Effectiveness: People and Performance
SN - 2051-6614
IS - 1
ER -