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Emergency: Implementing an Ambulance Despatch System

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

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Emergency: Implementing an Ambulance Despatch System. / Dalcher, Darren.
Cases on Information Technology And Organizational Politics & Culture. Idea Group Publishing, 2006. p. 247-263.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

Harvard

Dalcher, D 2006, Emergency: Implementing an Ambulance Despatch System. in Cases on Information Technology And Organizational Politics & Culture. Idea Group Publishing, pp. 247-263. https://doi.org/10.4018/978-1-59904-411-8.ch016

APA

Dalcher, D. (2006). Emergency: Implementing an Ambulance Despatch System. In Cases on Information Technology And Organizational Politics & Culture (pp. 247-263). Idea Group Publishing. https://doi.org/10.4018/978-1-59904-411-8.ch016

Vancouver

Dalcher D. Emergency: Implementing an Ambulance Despatch System. In Cases on Information Technology And Organizational Politics & Culture. Idea Group Publishing. 2006. p. 247-263 doi: 10.4018/978-1-59904-411-8.ch016

Author

Dalcher, Darren. / Emergency: Implementing an Ambulance Despatch System. Cases on Information Technology And Organizational Politics & Culture. Idea Group Publishing, 2006. pp. 247-263

Bibtex

@inbook{ecfe5d3334024b9d9d8edefae7ebade9,
title = "Emergency: Implementing an Ambulance Despatch System",
abstract = "This case study charts the story of the problematic implementation of a computerised despatch system for the Metropolitan Ambulance Service (MAS) in Melbourne, Australia. The system itself is now operational; however, the legal and political implications are still subject to the deliberations of inquiry boards, and police investigations. The value of the case study is in highlighting some of the pitfalls and implications of failing to consider the financial pressures and resource constraints that define the (medical) despatch environment.",
author = "Darren Dalcher",
year = "2006",
month = dec,
day = "15",
doi = "10.4018/978-1-59904-411-8.ch016",
language = "English",
isbn = "9781599044125",
pages = "247--263",
booktitle = "Cases on Information Technology And Organizational Politics & Culture",
publisher = "Idea Group Publishing",

}

RIS

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T1 - Emergency: Implementing an Ambulance Despatch System

AU - Dalcher, Darren

PY - 2006/12/15

Y1 - 2006/12/15

N2 - This case study charts the story of the problematic implementation of a computerised despatch system for the Metropolitan Ambulance Service (MAS) in Melbourne, Australia. The system itself is now operational; however, the legal and political implications are still subject to the deliberations of inquiry boards, and police investigations. The value of the case study is in highlighting some of the pitfalls and implications of failing to consider the financial pressures and resource constraints that define the (medical) despatch environment.

AB - This case study charts the story of the problematic implementation of a computerised despatch system for the Metropolitan Ambulance Service (MAS) in Melbourne, Australia. The system itself is now operational; however, the legal and political implications are still subject to the deliberations of inquiry boards, and police investigations. The value of the case study is in highlighting some of the pitfalls and implications of failing to consider the financial pressures and resource constraints that define the (medical) despatch environment.

U2 - 10.4018/978-1-59904-411-8.ch016

DO - 10.4018/978-1-59904-411-8.ch016

M3 - Chapter

SN - 9781599044125

SP - 247

EP - 263

BT - Cases on Information Technology And Organizational Politics & Culture

PB - Idea Group Publishing

ER -