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Enterprise Cognitive Computing Applications: Opportunities and Challenges

Research output: Contribution to journalJournal articlepeer-review

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<mark>Journal publication date</mark>17/08/2017
<mark>Journal</mark>IT Professional
Issue number4
Volume19
Number of pages7
Pages (from-to)21-27
Publication StatusPublished
Early online date16/06/17
<mark>Original language</mark>English

Abstract

Enterprise cognitive computing applications are generating a great deal of excitement for organizations. However their business impact is yet to emerge on a large scale. An important reason for this is a lack of understanding of how such applications can contribute to a company’s business objectives, and of the challenges associated with implementing them. In this article we provide an overview of cognitive computing applications for the enterprise. In particular we provide a classification of opportunities for developing enterprise cognitive computing applications and describe challenges in implementing them. Our findings are based on a study of fifty-one initiatives of enterprise cognitive computing applications across a broad range of industries in North America, Europe and Asia-Pacific. Given the lack of systematic description regarding what is possible from enterprise cognitive computing, we believe this article will be valuable to researchers and practitioners in unpacking the black box of cognitive computing.

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©2017 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.