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Event-Driven Process-Centric Performance Prediction via Simulation

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Published
  • David Redlich
  • Wasif Gilani
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Publication date29/08/2011
Host publicationBusiness Process Management Workshops - BPM 2011 International Workshops: Clermont-Ferrand, France, August 29, 2011, Revised Selected Papers, Part I
EditorsFlorian Daniel, Kamel Barkaoui, Schahram Dustdar
Place of PublicationBerlin
PublisherSpringer
Pages473-478
Number of pages6
ISBN (electronic)9783642281082
ISBN (print)9783642281075
<mark>Original language</mark>English

Publication series

NameLecture Notes in Business Information Processing
PublisherSpringer
Volume99

Abstract

Today's fast, competitive and extremely volatile markets exert a great deal of pressure on businesses to react quicker against the changes, and sometimes even before the changes actually happen. A late action can potentially result in a legal compliance failure or violation of service level agreements (SLA's). A business analyst needs to be notified before the failures and violations occur. This paper proposes an approach that enables real-time and process-centric decision support in the form of performance prediction as an application of Event-Driven Business Process Management (EDBPM). The ability of simulations to produce future-events, which are of the same type like the live-events generated by the really executed business process, is utilised. Live-events and simulated future-events can therefore be treated by a Complex-Event Processing (CEP) engine in the same way and parameters representing the historic, current, and future performance of the business process can be easily computed.