Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Examining and Promoting Explainable Recommendations for Personal Sensing Technology Acceptance
AU - Newn, Joshua
AU - Kelly, Ryan M.
AU - D'Alfonso, Simon
AU - Lederman, Reeva
PY - 2022/9/7
Y1 - 2022/9/7
N2 - Personal sensing is a promising approach for enabling the delivery of timely and personalised recommendations to improve mental health and well-being. However, existing research has revealed numerous barriers to personal sensing acceptance. This paper explores the influence of explanations on the acceptability of recommendations based on personal sensing. We conducted a qualitative study using five plausible personal sensing scenarios to elicit prospective users' attitudes towards personal sensing, followed by a reflective interview. Our analysis formed six nuanced design considerations for personal sensing recommendation acceptance: user personalisation, appropriate phrasing, adaptive capability, users' confidence, peer endorsement, and sense of agency. Simultaneously, we found that the availability of an explanation at each personal sensing layer positively influenced the willingness of the participants to accept personal sensing technology. Together, this paper contributes a better understanding of how we can design personal sensing technology to be more acceptable.
AB - Personal sensing is a promising approach for enabling the delivery of timely and personalised recommendations to improve mental health and well-being. However, existing research has revealed numerous barriers to personal sensing acceptance. This paper explores the influence of explanations on the acceptability of recommendations based on personal sensing. We conducted a qualitative study using five plausible personal sensing scenarios to elicit prospective users' attitudes towards personal sensing, followed by a reflective interview. Our analysis formed six nuanced design considerations for personal sensing recommendation acceptance: user personalisation, appropriate phrasing, adaptive capability, users' confidence, peer endorsement, and sense of agency. Simultaneously, we found that the availability of an explanation at each personal sensing layer positively influenced the willingness of the participants to accept personal sensing technology. Together, this paper contributes a better understanding of how we can design personal sensing technology to be more acceptable.
U2 - 10.1145/3550297
DO - 10.1145/3550297
M3 - Journal article
VL - 6
SP - 133:1-133:27
JO - Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
JF - Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
SN - 2474-9567
IS - 3
M1 - 133
ER -