Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Publication date | 28/11/2010 |
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Host publication | ICIS 2010 Proceedings - Thirty First International Conference on Information Systems |
Publisher | Association for Information Systems |
ISBN (print) | 9780615418988 |
<mark>Original language</mark> | English |
Event | 31st International Conference on Information Systems, ICIS 2010 - Saint Louis, MO, United States Duration: 12/12/2010 → 15/12/2010 |
Conference | 31st International Conference on Information Systems, ICIS 2010 |
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Country/Territory | United States |
City | Saint Louis, MO |
Period | 12/12/10 → 15/12/10 |
Name | ICIS 2010 Proceedings - Thirty First International Conference on Information Systems |
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Conference | 31st International Conference on Information Systems, ICIS 2010 |
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Country/Territory | United States |
City | Saint Louis, MO |
Period | 12/12/10 → 15/12/10 |
This research describes the findings from an interpretive case study that explores the interplay between social computing (SC) and enterprise systems (ES). A fundamental shift is evident in how organisations become more effective through the adoption of SC capabilities. As process centric ES continues to pose challenges, an SC inspired, people-centric ES has become a medium for efficient interaction and collaboration across the divisions of an organisation. In this organisational reality, we explore the role of virtual co-presence of users on collaboration in ES. Our findings indicate that virtual co-presence enabled interactions, when focused and sustained over time, could facilitate collaboration for sharing of knowledge. An understanding of how users interact in mediated encounters contributes to our knowledge of how focused interactions may enable collaborations in ES. By drawing on the findings, the research seeks to outline some implications for the practice of a collaborative ES for the contemporary organisations.