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Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms. / Horita, Flávio; Baptista, João; de Albuquerque, João Porto.
In: Information Systems Frontiers, Vol. 25, No. 1, 28.02.2023, p. 275-290.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Horita, F, Baptista, J & de Albuquerque, JP 2023, 'Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms', Information Systems Frontiers, vol. 25, no. 1, pp. 275-290. https://doi.org/10.1007/s10796-020-10075-8

APA

Horita, F., Baptista, J., & de Albuquerque, J. P. (2023). Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms. Information Systems Frontiers, 25(1), 275-290. https://doi.org/10.1007/s10796-020-10075-8

Vancouver

Horita F, Baptista J, de Albuquerque JP. Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms. Information Systems Frontiers. 2023 Feb 28;25(1):275-290. Epub 2020 Nov 16. doi: 10.1007/s10796-020-10075-8

Author

Horita, Flávio ; Baptista, João ; de Albuquerque, João Porto. / Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms. In: Information Systems Frontiers. 2023 ; Vol. 25, No. 1. pp. 275-290.

Bibtex

@article{2d896b5061714379b3bbb2cbe7d55b45,
title = "Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms",
abstract = "This paper traces the expansion of a network of IoT sensors to improve the effectiveness of a centralised control room in Brazil in anticipating natural hazards. This centralised model relies on using IoT data by highly qualified experts replacing previous smaller local structures. We draw on the notion of Situational Awareness to carry out the study. Results show that although the operators were not always familiar with the characteristics of locations, the use of IoT data heightened their situational awareness in the centralised control room by improving perception and comprehension. However, they still relied on local knowledge and learned experiences to support projection and anticipation of risks. The study highlights that although data analytics systems are capable of expanding operators{\textquoteright} perception of local elements, they must be complemented by local richer forms of information, needed to anticipate risks and make critical decisions with major impact on local population.",
keywords = "Advanced ICT, Centralised monitoring control room, Digital transformation, Disaster risk monitoring, IoT big data, Situation awareness",
author = "Fl{\'a}vio Horita and Jo{\~a}o Baptista and {de Albuquerque}, {Jo{\~a}o Porto}",
year = "2023",
month = feb,
day = "28",
doi = "10.1007/s10796-020-10075-8",
language = "English",
volume = "25",
pages = "275--290",
journal = "Information Systems Frontiers",
issn = "1387-3326",
publisher = "Springer Netherlands",
number = "1",

}

RIS

TY - JOUR

T1 - Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms

AU - Horita, Flávio

AU - Baptista, João

AU - de Albuquerque, João Porto

PY - 2023/2/28

Y1 - 2023/2/28

N2 - This paper traces the expansion of a network of IoT sensors to improve the effectiveness of a centralised control room in Brazil in anticipating natural hazards. This centralised model relies on using IoT data by highly qualified experts replacing previous smaller local structures. We draw on the notion of Situational Awareness to carry out the study. Results show that although the operators were not always familiar with the characteristics of locations, the use of IoT data heightened their situational awareness in the centralised control room by improving perception and comprehension. However, they still relied on local knowledge and learned experiences to support projection and anticipation of risks. The study highlights that although data analytics systems are capable of expanding operators’ perception of local elements, they must be complemented by local richer forms of information, needed to anticipate risks and make critical decisions with major impact on local population.

AB - This paper traces the expansion of a network of IoT sensors to improve the effectiveness of a centralised control room in Brazil in anticipating natural hazards. This centralised model relies on using IoT data by highly qualified experts replacing previous smaller local structures. We draw on the notion of Situational Awareness to carry out the study. Results show that although the operators were not always familiar with the characteristics of locations, the use of IoT data heightened their situational awareness in the centralised control room by improving perception and comprehension. However, they still relied on local knowledge and learned experiences to support projection and anticipation of risks. The study highlights that although data analytics systems are capable of expanding operators’ perception of local elements, they must be complemented by local richer forms of information, needed to anticipate risks and make critical decisions with major impact on local population.

KW - Advanced ICT

KW - Centralised monitoring control room

KW - Digital transformation

KW - Disaster risk monitoring

KW - IoT big data

KW - Situation awareness

U2 - 10.1007/s10796-020-10075-8

DO - 10.1007/s10796-020-10075-8

M3 - Journal article

AN - SCOPUS:85096023017

VL - 25

SP - 275

EP - 290

JO - Information Systems Frontiers

JF - Information Systems Frontiers

SN - 1387-3326

IS - 1

ER -