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Extending value added services in the supply chain

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter (peer-reviewed) › peer-review

Published
Publication date2013
Host publicationManaging logistics and supply chain challenges: Singapore insights and perspectives
Place of PublicationSingapore
PublisherCengage Learning
Pages371-390
Number of pages20
ISBN (print)9814524867
<mark>Original language</mark>English

Abstract

The book chapter introduces the motivation and rationale for the provision of value-added services (VAS) by supply chain services providers across the consumer, healthcare, technology and and automotive sectors. Examples of such VAS include secondary packaging, hospital logistics, drug serialization and pre-delivery inspections for vehicles. The book chapter includes interviews/case studies at Singapore-based companies such as DHL, Unilever and R-Logic.