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Factors associated with staff stress and work satisfaction in services for people with intellectual disability

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Factors associated with staff stress and work satisfaction in services for people with intellectual disability. / Hatton, C ; Emerson, E ; Rivers, M et al.
In: Journal of Intellectual Disability Research, Vol. 43, No. 4, 08.1999, p. 253-267.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Hatton, C, Emerson, E, Rivers, M, Mason, H, Mason, L, Swarbrick, R, Kiernan, C, Reeves, D & Alborz, A 1999, 'Factors associated with staff stress and work satisfaction in services for people with intellectual disability', Journal of Intellectual Disability Research, vol. 43, no. 4, pp. 253-267. https://doi.org/10.1046/j.1365-2788.1999.00208.x

APA

Hatton, C., Emerson, E., Rivers, M., Mason, H., Mason, L., Swarbrick, R., Kiernan, C., Reeves, D., & Alborz, A. (1999). Factors associated with staff stress and work satisfaction in services for people with intellectual disability. Journal of Intellectual Disability Research, 43(4), 253-267. https://doi.org/10.1046/j.1365-2788.1999.00208.x

Vancouver

Hatton C, Emerson E, Rivers M, Mason H, Mason L, Swarbrick R et al. Factors associated with staff stress and work satisfaction in services for people with intellectual disability. Journal of Intellectual Disability Research. 1999 Aug;43(4):253-267. doi: 10.1046/j.1365-2788.1999.00208.x

Author

Hatton, C ; Emerson, E ; Rivers, M et al. / Factors associated with staff stress and work satisfaction in services for people with intellectual disability. In: Journal of Intellectual Disability Research. 1999 ; Vol. 43, No. 4. pp. 253-267.

Bibtex

@article{65b79b74dd20473ca6624c4369bba203,
title = "Factors associated with staff stress and work satisfaction in services for people with intellectual disability",
abstract = "Staff stress and morale have been identified as major issues affecting the quality of services for people with intellectual disability. The present study investigates factors directly and indirectly associated with staff general distress, job strain and work satisfaction amongst staff in services for people with intellectual disability. As part of a large-scale survey of staff in services for people with intellectual disability, information was collected from 450 staff concerning general distress, job strain and work satisfaction, and a wide range of factors potentially associated with these outcomes. Path analyses revealed that three factors accounted for 28% of the variance in general distress scores: (I)wishful thinking, (2) stress linked to work-home conflict and (3) role ambiguity. Six factors accounted for 50% of the variance in job strain scores: (I) wishful thinking, (2) stress linked to a lack of staff support, (3) alienative commitment, (4) role ambiguity, (5) stressors linked to a low status job and (6) working longer contracted hours. Six factors accounted for 66% of the variance in work satisfaction scores: (I) stress linked to a low status job, (2) support from supervisors, (3) influence over work decisions, (4) alienative commitment, (5) support from colleagues and (6) older staff age. A range of factors indirectly associated with the three outcome measures was also identified. The models of general distress, job strain and work satisfaction empirically derived in the present study confirm and extend previous research in this area. The implications for organizations and future research are discussed.",
keywords = "staff, stress, work satisfaction, DIRECT-CARE STAFF, MULTIPLE DISABILITIES, CHALLENGING BEHAVIOR, COPING STRATEGIES, JOB-SATISFACTION, DOWNS-SYNDROME, TURNOVER, QUESTIONNAIRE, PREDICTORS, CHILDREN",
author = "C Hatton and E Emerson and M Rivers and H Mason and L Mason and R Swarbrick and C Kiernan and D Reeves and A Alborz",
year = "1999",
month = aug,
doi = "10.1046/j.1365-2788.1999.00208.x",
language = "English",
volume = "43",
pages = "253--267",
journal = "Journal of Intellectual Disability Research",
issn = "1365-2788",
publisher = "Blackwell Publishing Ltd",
number = "4",

}

RIS

TY - JOUR

T1 - Factors associated with staff stress and work satisfaction in services for people with intellectual disability

AU - Hatton, C

AU - Emerson, E

AU - Rivers, M

AU - Mason, H

AU - Mason, L

AU - Swarbrick, R

AU - Kiernan, C

AU - Reeves, D

AU - Alborz, A

PY - 1999/8

Y1 - 1999/8

N2 - Staff stress and morale have been identified as major issues affecting the quality of services for people with intellectual disability. The present study investigates factors directly and indirectly associated with staff general distress, job strain and work satisfaction amongst staff in services for people with intellectual disability. As part of a large-scale survey of staff in services for people with intellectual disability, information was collected from 450 staff concerning general distress, job strain and work satisfaction, and a wide range of factors potentially associated with these outcomes. Path analyses revealed that three factors accounted for 28% of the variance in general distress scores: (I)wishful thinking, (2) stress linked to work-home conflict and (3) role ambiguity. Six factors accounted for 50% of the variance in job strain scores: (I) wishful thinking, (2) stress linked to a lack of staff support, (3) alienative commitment, (4) role ambiguity, (5) stressors linked to a low status job and (6) working longer contracted hours. Six factors accounted for 66% of the variance in work satisfaction scores: (I) stress linked to a low status job, (2) support from supervisors, (3) influence over work decisions, (4) alienative commitment, (5) support from colleagues and (6) older staff age. A range of factors indirectly associated with the three outcome measures was also identified. The models of general distress, job strain and work satisfaction empirically derived in the present study confirm and extend previous research in this area. The implications for organizations and future research are discussed.

AB - Staff stress and morale have been identified as major issues affecting the quality of services for people with intellectual disability. The present study investigates factors directly and indirectly associated with staff general distress, job strain and work satisfaction amongst staff in services for people with intellectual disability. As part of a large-scale survey of staff in services for people with intellectual disability, information was collected from 450 staff concerning general distress, job strain and work satisfaction, and a wide range of factors potentially associated with these outcomes. Path analyses revealed that three factors accounted for 28% of the variance in general distress scores: (I)wishful thinking, (2) stress linked to work-home conflict and (3) role ambiguity. Six factors accounted for 50% of the variance in job strain scores: (I) wishful thinking, (2) stress linked to a lack of staff support, (3) alienative commitment, (4) role ambiguity, (5) stressors linked to a low status job and (6) working longer contracted hours. Six factors accounted for 66% of the variance in work satisfaction scores: (I) stress linked to a low status job, (2) support from supervisors, (3) influence over work decisions, (4) alienative commitment, (5) support from colleagues and (6) older staff age. A range of factors indirectly associated with the three outcome measures was also identified. The models of general distress, job strain and work satisfaction empirically derived in the present study confirm and extend previous research in this area. The implications for organizations and future research are discussed.

KW - staff

KW - stress

KW - work satisfaction

KW - DIRECT-CARE STAFF

KW - MULTIPLE DISABILITIES

KW - CHALLENGING BEHAVIOR

KW - COPING STRATEGIES

KW - JOB-SATISFACTION

KW - DOWNS-SYNDROME

KW - TURNOVER

KW - QUESTIONNAIRE

KW - PREDICTORS

KW - CHILDREN

U2 - 10.1046/j.1365-2788.1999.00208.x

DO - 10.1046/j.1365-2788.1999.00208.x

M3 - Journal article

VL - 43

SP - 253

EP - 267

JO - Journal of Intellectual Disability Research

JF - Journal of Intellectual Disability Research

SN - 1365-2788

IS - 4

ER -