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Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon

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Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon. / Wamba, S F; Queiroz, M M; Blome, Constantin et al.
In: Journal of Global Information Management, Vol. 29, No. 4, 4, 01.07.2021, p. 195-220.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Wamba, SF, Queiroz, MM, Blome, C & Sivarajah, U 2021, 'Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon', Journal of Global Information Management, vol. 29, no. 4, 4, pp. 195-220. https://doi.org/10.4018/JGIM.20210701.oa9

APA

Wamba, S. F., Queiroz, M. M., Blome, C., & Sivarajah, U. (2021). Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon. Journal of Global Information Management, 29(4), 195-220. Article 4. https://doi.org/10.4018/JGIM.20210701.oa9

Vancouver

Wamba SF, Queiroz MM, Blome C, Sivarajah U. Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon. Journal of Global Information Management. 2021 Jul 1;29(4):195-220. 4. doi: 10.4018/JGIM.20210701.oa9

Author

Wamba, S F ; Queiroz, M M ; Blome, Constantin et al. / Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon. In: Journal of Global Information Management. 2021 ; Vol. 29, No. 4. pp. 195-220.

Bibtex

@article{0574f28cc99642579cf987c413412cc4,
title = "Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon",
abstract = "Financial inclusion is a vital development priority for countries worldwide. Mobile wallet (m-wallet) is considered as a disruptive payment method that will substitute the traditional physical wallet to achieve the so-called cashless society and enables financial inclusion. This study aims at developing and testing a research model that integrates a set of technology factors (perceived usefulness, perceived ease of use, fun to use, monetary value), external factors (peer influence and perceived status benefit), and cultural factors (humane orientation and societal collectivism) to assess the intention to adopt and use m-wallet, for financial inclusion, in a developing country. The proposed conceptual model is tested using data collected from 621 m-wallet users in Cameroon. The model explains 47.5% of the variance of the actual use of m-wallet and 32.90% of the variance of financial inclusion. Eight out of the 10 proposed hypotheses were supported. Finally, implications for research and practice are discussed.",
keywords = "Acceptance, Actual Use, Adoption, Cameroon, Cultural Factors, Financial Inclusion, Mobile Wallet, TAM",
author = "Wamba, {S F} and Queiroz, {M M} and Constantin Blome and U Sivarajah",
year = "2021",
month = jul,
day = "1",
doi = "10.4018/JGIM.20210701.oa9",
language = "English",
volume = "29",
pages = "195--220",
journal = "Journal of Global Information Management",
issn = "1062-7375",
publisher = "IGI Publishing",
number = "4",

}

RIS

TY - JOUR

T1 - Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon

AU - Wamba, S F

AU - Queiroz, M M

AU - Blome, Constantin

AU - Sivarajah, U

PY - 2021/7/1

Y1 - 2021/7/1

N2 - Financial inclusion is a vital development priority for countries worldwide. Mobile wallet (m-wallet) is considered as a disruptive payment method that will substitute the traditional physical wallet to achieve the so-called cashless society and enables financial inclusion. This study aims at developing and testing a research model that integrates a set of technology factors (perceived usefulness, perceived ease of use, fun to use, monetary value), external factors (peer influence and perceived status benefit), and cultural factors (humane orientation and societal collectivism) to assess the intention to adopt and use m-wallet, for financial inclusion, in a developing country. The proposed conceptual model is tested using data collected from 621 m-wallet users in Cameroon. The model explains 47.5% of the variance of the actual use of m-wallet and 32.90% of the variance of financial inclusion. Eight out of the 10 proposed hypotheses were supported. Finally, implications for research and practice are discussed.

AB - Financial inclusion is a vital development priority for countries worldwide. Mobile wallet (m-wallet) is considered as a disruptive payment method that will substitute the traditional physical wallet to achieve the so-called cashless society and enables financial inclusion. This study aims at developing and testing a research model that integrates a set of technology factors (perceived usefulness, perceived ease of use, fun to use, monetary value), external factors (peer influence and perceived status benefit), and cultural factors (humane orientation and societal collectivism) to assess the intention to adopt and use m-wallet, for financial inclusion, in a developing country. The proposed conceptual model is tested using data collected from 621 m-wallet users in Cameroon. The model explains 47.5% of the variance of the actual use of m-wallet and 32.90% of the variance of financial inclusion. Eight out of the 10 proposed hypotheses were supported. Finally, implications for research and practice are discussed.

KW - Acceptance

KW - Actual Use

KW - Adoption

KW - Cameroon

KW - Cultural Factors

KW - Financial Inclusion

KW - Mobile Wallet

KW - TAM

U2 - 10.4018/JGIM.20210701.oa9

DO - 10.4018/JGIM.20210701.oa9

M3 - Journal article

VL - 29

SP - 195

EP - 220

JO - Journal of Global Information Management

JF - Journal of Global Information Management

SN - 1062-7375

IS - 4

M1 - 4

ER -