Rights statement: © ACM, 2015. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM SIGMIS Database, 46, 2, 2015 http://doi.acm.org/10.1145/2795618.2795620
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Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - From innovative I.S. strategy to customer value
T2 - the roles of innovative business orientation, CIO leadership and organizational climate (Equal contribution)
AU - Chen, Daniel
AU - Preston, David
AU - Tarafdar, Monideepa
N1 - © ACM, 2015. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM SIGMIS Database, 46, 2, 2015 http://doi.acm.org/10.1145/2795618.2795620
PY - 2015/5
Y1 - 2015/5
N2 - While information systems (IS) have traditionally been used primarily for firm-wide operational efficiency, emerging theoretical perspectives have shifted scholarly focus to IS as a force that can drive value through business innovation. This study examines how IS strategy creates customer value through an innovative business orientation and how IS leadership and the organizational context can influence the relationship between innovative IS and business strategies. Integrating several research streams under the umbrella of the IS strategic management literature, we develop and empirically validate a research model based on confirmatory analysis and structural equation modeling applied to survey data collected from senior IS executives in 165 organizations based in the United States and India. Our results suggest that organizations that have an innovative IS strategy are well positioned to engage in business innovation, which in turn yields greater customer value. Furthermore, we find that strong IS leadership and a creative organizational climate enhance the relationship between an innovative IS strategy and innovative business orientation.
AB - While information systems (IS) have traditionally been used primarily for firm-wide operational efficiency, emerging theoretical perspectives have shifted scholarly focus to IS as a force that can drive value through business innovation. This study examines how IS strategy creates customer value through an innovative business orientation and how IS leadership and the organizational context can influence the relationship between innovative IS and business strategies. Integrating several research streams under the umbrella of the IS strategic management literature, we develop and empirically validate a research model based on confirmatory analysis and structural equation modeling applied to survey data collected from senior IS executives in 165 organizations based in the United States and India. Our results suggest that organizations that have an innovative IS strategy are well positioned to engage in business innovation, which in turn yields greater customer value. Furthermore, we find that strong IS leadership and a creative organizational climate enhance the relationship between an innovative IS strategy and innovative business orientation.
KW - Innovative IS Strategy
KW - Innovative Business Orientation
KW - Chief Information Officer
KW - Customer Value
KW - Organizational Climate
U2 - 10.1145/2795618.2795620
DO - 10.1145/2795618.2795620
M3 - Journal article
VL - 46
SP - 8
EP - 29
JO - Data Base for Advances in Information Systems
JF - Data Base for Advances in Information Systems
SN - 1532-0936
IS - 2
ER -