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    Rights statement: © ACM, 2015. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM SIGMIS Database, 46, 2, 2015 http://doi.acm.org/10.1145/2795618.2795620

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From innovative I.S. strategy to customer value: the roles of innovative business orientation, CIO leadership and organizational climate (Equal contribution)

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From innovative I.S. strategy to customer value : the roles of innovative business orientation, CIO leadership and organizational climate (Equal contribution). / Chen, Daniel; Preston, David; Tarafdar, Monideepa.

In: Data Base for Advances in Information Systems, Vol. 46, No. 2, 05.2015, p. 8-29.

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@article{5c9df89970ca48328dc6d89ddb099a48,
title = "From innovative I.S. strategy to customer value: the roles of innovative business orientation, CIO leadership and organizational climate (Equal contribution)",
abstract = "While information systems (IS) have traditionally been used primarily for firm-wide operational efficiency, emerging theoretical perspectives have shifted scholarly focus to IS as a force that can drive value through business innovation. This study examines how IS strategy creates customer value through an innovative business orientation and how IS leadership and the organizational context can influence the relationship between innovative IS and business strategies. Integrating several research streams under the umbrella of the IS strategic management literature, we develop and empirically validate a research model based on confirmatory analysis and structural equation modeling applied to survey data collected from senior IS executives in 165 organizations based in the United States and India. Our results suggest that organizations that have an innovative IS strategy are well positioned to engage in business innovation, which in turn yields greater customer value. Furthermore, we find that strong IS leadership and a creative organizational climate enhance the relationship between an innovative IS strategy and innovative business orientation.",
keywords = "Innovative IS Strategy, Innovative Business Orientation , Chief Information Officer , Customer Value , Organizational Climate",
author = "Daniel Chen and David Preston and Monideepa Tarafdar",
note = "{\textcopyright} ACM, 2015. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM SIGMIS Database, 46, 2, 2015 http://doi.acm.org/10.1145/2795618.2795620 ",
year = "2015",
month = may,
doi = "10.1145/2795618.2795620",
language = "English",
volume = "46",
pages = "8--29",
journal = "Data Base for Advances in Information Systems",
issn = "1532-0936",
publisher = "Association for Computing Machinery (ACM)",
number = "2",

}

RIS

TY - JOUR

T1 - From innovative I.S. strategy to customer value

T2 - the roles of innovative business orientation, CIO leadership and organizational climate (Equal contribution)

AU - Chen, Daniel

AU - Preston, David

AU - Tarafdar, Monideepa

N1 - © ACM, 2015. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM SIGMIS Database, 46, 2, 2015 http://doi.acm.org/10.1145/2795618.2795620

PY - 2015/5

Y1 - 2015/5

N2 - While information systems (IS) have traditionally been used primarily for firm-wide operational efficiency, emerging theoretical perspectives have shifted scholarly focus to IS as a force that can drive value through business innovation. This study examines how IS strategy creates customer value through an innovative business orientation and how IS leadership and the organizational context can influence the relationship between innovative IS and business strategies. Integrating several research streams under the umbrella of the IS strategic management literature, we develop and empirically validate a research model based on confirmatory analysis and structural equation modeling applied to survey data collected from senior IS executives in 165 organizations based in the United States and India. Our results suggest that organizations that have an innovative IS strategy are well positioned to engage in business innovation, which in turn yields greater customer value. Furthermore, we find that strong IS leadership and a creative organizational climate enhance the relationship between an innovative IS strategy and innovative business orientation.

AB - While information systems (IS) have traditionally been used primarily for firm-wide operational efficiency, emerging theoretical perspectives have shifted scholarly focus to IS as a force that can drive value through business innovation. This study examines how IS strategy creates customer value through an innovative business orientation and how IS leadership and the organizational context can influence the relationship between innovative IS and business strategies. Integrating several research streams under the umbrella of the IS strategic management literature, we develop and empirically validate a research model based on confirmatory analysis and structural equation modeling applied to survey data collected from senior IS executives in 165 organizations based in the United States and India. Our results suggest that organizations that have an innovative IS strategy are well positioned to engage in business innovation, which in turn yields greater customer value. Furthermore, we find that strong IS leadership and a creative organizational climate enhance the relationship between an innovative IS strategy and innovative business orientation.

KW - Innovative IS Strategy

KW - Innovative Business Orientation

KW - Chief Information Officer

KW - Customer Value

KW - Organizational Climate

U2 - 10.1145/2795618.2795620

DO - 10.1145/2795618.2795620

M3 - Journal article

VL - 46

SP - 8

EP - 29

JO - Data Base for Advances in Information Systems

JF - Data Base for Advances in Information Systems

SN - 1532-0936

IS - 2

ER -