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Health and Wellbeing: Challenging Co- Design for Difficult Conversations, Successes and Failures of the Leapfrog Approach

Research output: Contribution to Journal/MagazineJournal articlepeer-review

<mark>Journal publication date</mark>31/05/2019
<mark>Journal</mark>The Design Journal
Issue numberSuppl. 1
Number of pages13
Pages (from-to)575-587
Publication StatusPublished
<mark>Original language</mark>English


Conversations are an everyday element of health and social care practice,
and improving them could lead to widespread positive impacts on care provision. We present three initiatives to improve difficult conversation through three case studies, each using co-design to produce tools for later use by practitioners. The approach taken is knowingly risky, as tools can be difficult to co-design and difficult to encourage others to use, leading to failures as well as successes. Alongside specific empirical insights from the case studies we discuss the benefits of co-designing flexible tools for ongoing use and adaptation by practitioners, and the implications of this approach for the sustainability and impact of co-design initiatives.

Bibliographic note

This is an Accepted Manuscript of an article published by Taylor & Francis in The Design Journal on 31/05/2019, available online: https://www.tandfonline.com/doi/abs/10.1080/14606925.2019.1595439