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Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
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TY - GEN
T1 - Hidden Opportunities for Elder Living
T2 - CHI 2025 ACM Conference on Human Factors in Computing Systems
AU - Soubutts, Ewan
AU - Singh, Aneesha
AU - Ashcroft, Alice
AU - Knowles, Bran
AU - McDowell, Julia
AU - Tsouvalis, Judith
AU - Fledderjohann, Jasmine
AU - Swarbrick, Caroline
AU - Harper, R.H.R.
AU - Rogers, Yvonne
PY - 2025/1/16
Y1 - 2025/1/16
N2 - The uptake of digital technology by older adults and service-providers has been partly driven by the pandemic but more recently by the erosion of in-person services because of increasing austerity and a harsher global economic climate. Against the backdrop of the UK’s cost of living crisis, we examine technology used frequently within five older adults’ households. Through two rounds of in- terviews and participant diaries, we show benefits and struggles of participants’ costly technology use, reflecting on what ‘cost of living’ means when technology designed to simplify older peoples lives, encounters problems. For HCI practitioners, we provide evi- dence of how personal smart devices can be better tailored to help older adults support themselves both economically and practically, during the cost of living crisis. We propose avenues for future re- search and design that better support indirect costs and reflect on how personal devices can be made self-sustaining, integrated and repairable.
AB - The uptake of digital technology by older adults and service-providers has been partly driven by the pandemic but more recently by the erosion of in-person services because of increasing austerity and a harsher global economic climate. Against the backdrop of the UK’s cost of living crisis, we examine technology used frequently within five older adults’ households. Through two rounds of in- terviews and participant diaries, we show benefits and struggles of participants’ costly technology use, reflecting on what ‘cost of living’ means when technology designed to simplify older peoples lives, encounters problems. For HCI practitioners, we provide evi- dence of how personal smart devices can be better tailored to help older adults support themselves both economically and practically, during the cost of living crisis. We propose avenues for future re- search and design that better support indirect costs and reflect on how personal devices can be made self-sustaining, integrated and repairable.
M3 - Conference contribution/Paper
BT - CHI 2025 ACM Conference on Human Factors in Computing Systems
PB - ACM
Y2 - 26 April 2025 through 1 May 2025
ER -