Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Hostile attribution bias and negative reciprocity beliefs exacerbate incivility’s effects on interpersonal deviance
AU - Wu, Long-zeng
AU - Zhang, Haina
AU - Chiu, Randy K.
AU - Kwan, Ho Kwong
AU - He, Xiaogang
PY - 2014/3
Y1 - 2014/3
N2 - The purpose of this study was to examine the moderating roles of hostile attribution bias and negative reciprocity beliefs in the relationship between workplace incivility, as perceived by employees, and their interpersonal deviance. Data were collected using a three-wave survey research design. Participants included 233 employees from a large manufacturing company in China. Hierarchical regression analyses were used to test the hypothesized relationships. Our study revealed that hostile attribution bias and negative reciprocity beliefs strengthened the positive relationship between workplace incivility and interpersonal deviance. This relationship was the most positive when both hostile attribution bias and negative reciprocity beliefs were high. The findings provided evidence that directing employees to depress hostile attribution bias and negative reciprocity beliefs may attenuate the effects of workplace incivility on interpersonal deviance. Implications for theory, research, and management practice are discussed.
AB - The purpose of this study was to examine the moderating roles of hostile attribution bias and negative reciprocity beliefs in the relationship between workplace incivility, as perceived by employees, and their interpersonal deviance. Data were collected using a three-wave survey research design. Participants included 233 employees from a large manufacturing company in China. Hierarchical regression analyses were used to test the hypothesized relationships. Our study revealed that hostile attribution bias and negative reciprocity beliefs strengthened the positive relationship between workplace incivility and interpersonal deviance. This relationship was the most positive when both hostile attribution bias and negative reciprocity beliefs were high. The findings provided evidence that directing employees to depress hostile attribution bias and negative reciprocity beliefs may attenuate the effects of workplace incivility on interpersonal deviance. Implications for theory, research, and management practice are discussed.
KW - Deviance
KW - Hostile attribution bias
KW - Incivility
KW - Negative reciprocity beliefs
U2 - 10.1007/s10551-013-1658-6
DO - 10.1007/s10551-013-1658-6
M3 - Journal article
VL - 120
SP - 189
EP - 199
JO - Journal of Business Ethics
JF - Journal of Business Ethics
SN - 0167-4544
IS - 2
ER -