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Hostile relationships in social work practice: Anxiety, hate and conflict in long-term work with involuntary service users

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Hostile relationships in social work practice : Anxiety, hate and conflict in long-term work with involuntary service users. / Ferguson, Harry; Disney, Tom; Warwick, Lisa; Leigh, J.; Cooner, Tarsem Singh; Beddoe, Liz.

In: Journal of Social Work Practice, 12.11.2020.

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Ferguson, Harry ; Disney, Tom ; Warwick, Lisa ; Leigh, J. ; Cooner, Tarsem Singh ; Beddoe, Liz. / Hostile relationships in social work practice : Anxiety, hate and conflict in long-term work with involuntary service users. In: Journal of Social Work Practice. 2020.

Bibtex

@article{1c557e6995d2456b80ffa548de1100b0,
title = "Hostile relationships in social work practice: Anxiety, hate and conflict in long-term work with involuntary service users",
abstract = "While recognition that some service users do not want social work involvement has grown in recent years, little research has explored what relationships between social workers and {\textquoteleft}involuntary clients{\textquoteright} look and feel like in practice and how they are conducted in real time. This paper draws from research that observed long-term social work practice in child protection and shows how relationships based on mutual suspicion and even hate were sustained over the course of a year, or broke down. Drawing on a range of psycho-social theories, the paper adds to the literature on relationship-based practice by developing the concept of a {\textquoteleft}hostile relationship{\textquoteright}. The findings show how hostile relationships were enacted through conflict and resistance–especially on home visits–and how anxiety and other intense feelings were often avoided by individuals and organisations. Much more needs to be done to help social workers recognise and tolerate hostility and hate, to not retaliate and to enact compassion and care towards service users. {\textcopyright} 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.",
keywords = "child protection, emotions, ethnography, home visits, involuntary clients, psychoanalysis, Social work practice, anxiety, article, child, drawing, home visit, hostility, human, organization, social work practice, social worker, sociological theory",
author = "Harry Ferguson and Tom Disney and Lisa Warwick and J. Leigh and Cooner, {Tarsem Singh} and Liz Beddoe",
year = "2020",
month = nov,
day = "12",
doi = "10.1080/02650533.2020.1834371",
language = "English",
journal = "Journal of Social Work Practice",
issn = "0265-0533",
publisher = "Routledge",

}

RIS

TY - JOUR

T1 - Hostile relationships in social work practice

T2 - Anxiety, hate and conflict in long-term work with involuntary service users

AU - Ferguson, Harry

AU - Disney, Tom

AU - Warwick, Lisa

AU - Leigh, J.

AU - Cooner, Tarsem Singh

AU - Beddoe, Liz

PY - 2020/11/12

Y1 - 2020/11/12

N2 - While recognition that some service users do not want social work involvement has grown in recent years, little research has explored what relationships between social workers and ‘involuntary clients’ look and feel like in practice and how they are conducted in real time. This paper draws from research that observed long-term social work practice in child protection and shows how relationships based on mutual suspicion and even hate were sustained over the course of a year, or broke down. Drawing on a range of psycho-social theories, the paper adds to the literature on relationship-based practice by developing the concept of a ‘hostile relationship’. The findings show how hostile relationships were enacted through conflict and resistance–especially on home visits–and how anxiety and other intense feelings were often avoided by individuals and organisations. Much more needs to be done to help social workers recognise and tolerate hostility and hate, to not retaliate and to enact compassion and care towards service users. © 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

AB - While recognition that some service users do not want social work involvement has grown in recent years, little research has explored what relationships between social workers and ‘involuntary clients’ look and feel like in practice and how they are conducted in real time. This paper draws from research that observed long-term social work practice in child protection and shows how relationships based on mutual suspicion and even hate were sustained over the course of a year, or broke down. Drawing on a range of psycho-social theories, the paper adds to the literature on relationship-based practice by developing the concept of a ‘hostile relationship’. The findings show how hostile relationships were enacted through conflict and resistance–especially on home visits–and how anxiety and other intense feelings were often avoided by individuals and organisations. Much more needs to be done to help social workers recognise and tolerate hostility and hate, to not retaliate and to enact compassion and care towards service users. © 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

KW - child protection

KW - emotions

KW - ethnography

KW - home visits

KW - involuntary clients

KW - psychoanalysis

KW - Social work practice

KW - anxiety

KW - article

KW - child

KW - drawing

KW - home visit

KW - hostility

KW - human

KW - organization

KW - social work practice

KW - social worker

KW - sociological theory

U2 - 10.1080/02650533.2020.1834371

DO - 10.1080/02650533.2020.1834371

M3 - Journal article

JO - Journal of Social Work Practice

JF - Journal of Social Work Practice

SN - 0265-0533

ER -