Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
How we developed Doctors speak up : An evidence-based language and communication skills open access resource for international medical graduates. / Woodward-Kron, Robyn; Fraser, Catriona; Pill, John et al.
In: Medical Teacher, Vol. 37, No. 1, 2015, p. 31-33.Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - How we developed Doctors speak up
T2 - An evidence-based language and communication skills open access resource for international medical graduates
AU - Woodward-Kron, Robyn
AU - Fraser, Catriona
AU - Pill, John
AU - Flynn, Eleanor
PY - 2015
Y1 - 2015
N2 - Background: Some International Medical Graduates (IMGs) need to develop language and communication skills for patient-centred care but have limited opportunities to do so.Aim: To develop an evidence-based, language and communication skills web resource for IMG doctors and supervisors, focussing on culturally challenging patient interviews.Methods: Forty-eight IMGs participated in four practice OSCEs. We video-recorded the interactions and applied discourse analytic methods to investigate salient language and communication features.Results: The findings from the OSCE workshops showed that many participants demonstrated aspects of patient-centred interviewing but were hindered by limited interactional competence to elicit information and negotiate behaviours as well as a limited repertoire of English grammar, vocabulary, and phonological phrasing for effective interaction. These findings guided the choice of content and pedagogy for the development of the web-based resource Doctors Speak Up.Conclusion: Evaluation and uptake of the Doctors Speak Up website confirm the demand for a resource combining targeted communication skills and language instruction. Over 19 500 users visited the website between March 2012 and November 2013.
AB - Background: Some International Medical Graduates (IMGs) need to develop language and communication skills for patient-centred care but have limited opportunities to do so.Aim: To develop an evidence-based, language and communication skills web resource for IMG doctors and supervisors, focussing on culturally challenging patient interviews.Methods: Forty-eight IMGs participated in four practice OSCEs. We video-recorded the interactions and applied discourse analytic methods to investigate salient language and communication features.Results: The findings from the OSCE workshops showed that many participants demonstrated aspects of patient-centred interviewing but were hindered by limited interactional competence to elicit information and negotiate behaviours as well as a limited repertoire of English grammar, vocabulary, and phonological phrasing for effective interaction. These findings guided the choice of content and pedagogy for the development of the web-based resource Doctors Speak Up.Conclusion: Evaluation and uptake of the Doctors Speak Up website confirm the demand for a resource combining targeted communication skills and language instruction. Over 19 500 users visited the website between March 2012 and November 2013.
U2 - 10.3109/0142159X.2014.909584
DO - 10.3109/0142159X.2014.909584
M3 - Journal article
VL - 37
SP - 31
EP - 33
JO - Medical Teacher
JF - Medical Teacher
SN - 0142-159X
IS - 1
ER -