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ICT-based communication events as triggers of stress: a mixed methods study

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

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ICT-based communication events as triggers of stress: a mixed methods study. / Reinke, Kathrin ; Gerlach, Gisela; Tarafdar, Monideepa et al.
International Conference on Information Systems (ICIS), 2016, Dublin Proceedings. AIS Electronic Library, 2016.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

Harvard

Reinke, K, Gerlach, G, Tarafdar, M & Stock, RM 2016, ICT-based communication events as triggers of stress: a mixed methods study. in International Conference on Information Systems (ICIS), 2016, Dublin Proceedings. AIS Electronic Library, ICIS 2016, Dublin, Ireland, 11/12/16. <http://aisel.aisnet.org/icis2016/HumanBehavior/Presentations/23/>

APA

Reinke, K., Gerlach, G., Tarafdar, M., & Stock, R. M. (2016). ICT-based communication events as triggers of stress: a mixed methods study. In International Conference on Information Systems (ICIS), 2016, Dublin Proceedings AIS Electronic Library. http://aisel.aisnet.org/icis2016/HumanBehavior/Presentations/23/

Vancouver

Reinke K, Gerlach G, Tarafdar M, Stock RM. ICT-based communication events as triggers of stress: a mixed methods study. In International Conference on Information Systems (ICIS), 2016, Dublin Proceedings. AIS Electronic Library. 2016

Author

Reinke, Kathrin ; Gerlach, Gisela ; Tarafdar, Monideepa et al. / ICT-based communication events as triggers of stress: a mixed methods study. International Conference on Information Systems (ICIS), 2016, Dublin Proceedings. AIS Electronic Library, 2016.

Bibtex

@inproceedings{f30d4a3e397e428a897e4e38de157fa7,
title = "ICT-based communication events as triggers of stress: a mixed methods study",
abstract = "ICT-based communication brings more flexibility to our lives but likewise can be a source of stress. In this paper, we argue that stress due to ICT-based communication is triggered not only by stable material properties of ICTs but also by characteristics of the usage situation itself. To explore the stress-inducing characteristics of ICT-based communication events, we opt for a developmental mixed methods approach. A qualitative study with 59 participants is used to identify ICT-based communication event stressors. Based on the transactional theory of stress and coping and the qualitative data, we develop hypotheses on how these stressors affect momentary stress levels and cumulate over the course of a day to affect end-of-day stress levels. An ongoing quantitative experience sampling study will be used to test the proposed hypotheses. By adopting an event-based perspective, this paper could help to understand variations of stress due to ICT-based communication across different events.",
keywords = "ICT-based communication events, technostress, episodic strain, spillover strain, mixed methods approach ",
author = "Kathrin Reinke and Gisela Gerlach and Monideepa Tarafdar and Stock, {Ruth M.}",
year = "2016",
month = dec,
day = "11",
language = "English",
isbn = "9780996683135",
booktitle = "International Conference on Information Systems (ICIS), 2016, Dublin Proceedings",
publisher = "AIS Electronic Library",
note = "ICIS 2016 ; Conference date: 11-12-2016 Through 14-12-2016",
url = "http://icis2016.aisnet.org",

}

RIS

TY - GEN

T1 - ICT-based communication events as triggers of stress: a mixed methods study

AU - Reinke, Kathrin

AU - Gerlach, Gisela

AU - Tarafdar, Monideepa

AU - Stock, Ruth M.

PY - 2016/12/11

Y1 - 2016/12/11

N2 - ICT-based communication brings more flexibility to our lives but likewise can be a source of stress. In this paper, we argue that stress due to ICT-based communication is triggered not only by stable material properties of ICTs but also by characteristics of the usage situation itself. To explore the stress-inducing characteristics of ICT-based communication events, we opt for a developmental mixed methods approach. A qualitative study with 59 participants is used to identify ICT-based communication event stressors. Based on the transactional theory of stress and coping and the qualitative data, we develop hypotheses on how these stressors affect momentary stress levels and cumulate over the course of a day to affect end-of-day stress levels. An ongoing quantitative experience sampling study will be used to test the proposed hypotheses. By adopting an event-based perspective, this paper could help to understand variations of stress due to ICT-based communication across different events.

AB - ICT-based communication brings more flexibility to our lives but likewise can be a source of stress. In this paper, we argue that stress due to ICT-based communication is triggered not only by stable material properties of ICTs but also by characteristics of the usage situation itself. To explore the stress-inducing characteristics of ICT-based communication events, we opt for a developmental mixed methods approach. A qualitative study with 59 participants is used to identify ICT-based communication event stressors. Based on the transactional theory of stress and coping and the qualitative data, we develop hypotheses on how these stressors affect momentary stress levels and cumulate over the course of a day to affect end-of-day stress levels. An ongoing quantitative experience sampling study will be used to test the proposed hypotheses. By adopting an event-based perspective, this paper could help to understand variations of stress due to ICT-based communication across different events.

KW - ICT-based communication events

KW - technostress

KW - episodic strain

KW - spillover strain

KW - mixed methods approach

M3 - Conference contribution/Paper

SN - 9780996683135

BT - International Conference on Information Systems (ICIS), 2016, Dublin Proceedings

PB - AIS Electronic Library

T2 - ICIS 2016

Y2 - 11 December 2016 through 14 December 2016

ER -