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Imbrications of institutional logics: the case of an e-government initiative in Greece

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Imbrications of institutional logics : the case of an e-government initiative in Greece. / Hayes, Niall; Introna, Lucas; Petrakaki, Dinitra.

In: New Technology, Work and Employment, Vol. 29, No. 2, 07.2014, p. 124-138.

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Hayes N, Introna L, Petrakaki D. Imbrications of institutional logics: the case of an e-government initiative in Greece. New Technology, Work and Employment. 2014 Jul;29(2):124-138. doi: 10.1111/ntwe.12029, 10.1111/ntwe.12029

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Hayes, Niall ; Introna, Lucas ; Petrakaki, Dinitra. / Imbrications of institutional logics : the case of an e-government initiative in Greece. In: New Technology, Work and Employment. 2014 ; Vol. 29, No. 2. pp. 124-138.

Bibtex

@article{322e9cdf76a34613bccb15f648d185fb,
title = "Imbrications of institutional logics: the case of an e-government initiative in Greece",
abstract = "This paper examines critically whether e-government initiatives can be conceived of as representing a shift from a bureaucratic to a citizen-centric institutional logic. We draw upon a longitudinal study of a Greek e-government initiative that introduced one-stop shops for the delivery of government services. Based on institutional theory, we provide a framework that illustrates the domains of institutional change that accompany e-government projects and show how such institutional change can be understood as complex imbrications of contrasting institutional logics rather than one institutional logic displacing another. We argue that imbricated logics may have many unintended consequences which are not simply the outcome of either of the logics but are emergent from the imbrication.",
keywords = "e-government, institutional logic, imbrication, institutional change, bureaucracy , Greece",
author = "Niall Hayes and Lucas Introna and Dinitra Petrakaki",
year = "2014",
month = jul,
doi = "10.1111/ntwe.12029",
language = "English",
volume = "29",
pages = "124--138",
journal = "New Technology, Work and Employment",
issn = "0268-1072",
publisher = "Wiley-Blackwell",
number = "2",

}

RIS

TY - JOUR

T1 - Imbrications of institutional logics

T2 - the case of an e-government initiative in Greece

AU - Hayes, Niall

AU - Introna, Lucas

AU - Petrakaki, Dinitra

PY - 2014/7

Y1 - 2014/7

N2 - This paper examines critically whether e-government initiatives can be conceived of as representing a shift from a bureaucratic to a citizen-centric institutional logic. We draw upon a longitudinal study of a Greek e-government initiative that introduced one-stop shops for the delivery of government services. Based on institutional theory, we provide a framework that illustrates the domains of institutional change that accompany e-government projects and show how such institutional change can be understood as complex imbrications of contrasting institutional logics rather than one institutional logic displacing another. We argue that imbricated logics may have many unintended consequences which are not simply the outcome of either of the logics but are emergent from the imbrication.

AB - This paper examines critically whether e-government initiatives can be conceived of as representing a shift from a bureaucratic to a citizen-centric institutional logic. We draw upon a longitudinal study of a Greek e-government initiative that introduced one-stop shops for the delivery of government services. Based on institutional theory, we provide a framework that illustrates the domains of institutional change that accompany e-government projects and show how such institutional change can be understood as complex imbrications of contrasting institutional logics rather than one institutional logic displacing another. We argue that imbricated logics may have many unintended consequences which are not simply the outcome of either of the logics but are emergent from the imbrication.

KW - e-government

KW - institutional logic

KW - imbrication

KW - institutional change

KW - bureaucracy

KW - Greece

U2 - 10.1111/ntwe.12029

DO - 10.1111/ntwe.12029

M3 - Journal article

VL - 29

SP - 124

EP - 138

JO - New Technology, Work and Employment

JF - New Technology, Work and Employment

SN - 0268-1072

IS - 2

ER -