Standard
Improving end-user satisfaction through technostress prevention : some empirical evidences. / Tu, Qiang; Tarafdar, Monideepa; Ragu-Nathan, T. S. et al.
Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008. . ed. / Izak Benbasat; Ali R. Montazemi. AIS Electronic Library, 2008.
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Harvard
Tu, Q
, Tarafdar, M, Ragu-Nathan, TS & Ragu-Nathan, BS 2008,
Improving end-user satisfaction through technostress prevention: some empirical evidences. in I Benbasat & AR Montazemi (eds),
Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008. . AIS Electronic Library. <
http://aisel.aisnet.org/amcis2008/236/>
APA
Tu, Q.
, Tarafdar, M., Ragu-Nathan, T. S., & Ragu-Nathan, B. S. (2008).
Improving end-user satisfaction through technostress prevention: some empirical evidences. In I. Benbasat, & A. R. Montazemi (Eds.),
Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008. AIS Electronic Library.
http://aisel.aisnet.org/amcis2008/236/Vancouver
Tu Q
, Tarafdar M, Ragu-Nathan TS, Ragu-Nathan BS.
Improving end-user satisfaction through technostress prevention: some empirical evidences. In Benbasat I, Montazemi AR, editors, Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008. . AIS Electronic Library. 2008
Author
Tu, Qiang
; Tarafdar, Monideepa ; Ragu-Nathan, T. S. et al. /
Improving end-user satisfaction through technostress prevention : some empirical evidences. Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008. . editor / Izak Benbasat ; Ali R. Montazemi. AIS Electronic Library, 2008.
Bibtex
@inproceedings{7654a50b7cdc4befb6c369114f80e22a,
title = "Improving end-user satisfaction through technostress prevention: some empirical evidences",
abstract = "Emerging information and communication technologies (ICTs) make it possible for many business end-users to get connected anytime, anywhere. While the pervasive new ICTs have the potential to offer significant end-user performance gains, they also bring some negative side effects such as technostress: a cognitive reaction that an individual experiences when he or she is unable to cope with or adapt to new ICT. Given the importance of end-user satisfaction (EUS) to system success, this paper attempts to explore the impact of a set of technostress creators on EUS, and the effect of some technostress inhibiting mechanisms (e.g. end-user training, end-user help-desk and end-user involvement) on alleviating the negative impact of technostress on EUS. Empirical data were collected through questionnaire survey to help answer the research question.",
author = "Qiang Tu and Monideepa Tarafdar and Ragu-Nathan, {T. S.} and Ragu-Nathan, {Bhanu S.}",
year = "2008",
language = "English",
editor = "Izak Benbasat and Montazemi, {Ali R.}",
booktitle = "Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008.",
publisher = "AIS Electronic Library",
}
RIS
TY - GEN
T1 - Improving end-user satisfaction through technostress prevention
T2 - some empirical evidences
AU - Tu, Qiang
AU - Tarafdar, Monideepa
AU - Ragu-Nathan, T. S.
AU - Ragu-Nathan, Bhanu S.
PY - 2008
Y1 - 2008
N2 - Emerging information and communication technologies (ICTs) make it possible for many business end-users to get connected anytime, anywhere. While the pervasive new ICTs have the potential to offer significant end-user performance gains, they also bring some negative side effects such as technostress: a cognitive reaction that an individual experiences when he or she is unable to cope with or adapt to new ICT. Given the importance of end-user satisfaction (EUS) to system success, this paper attempts to explore the impact of a set of technostress creators on EUS, and the effect of some technostress inhibiting mechanisms (e.g. end-user training, end-user help-desk and end-user involvement) on alleviating the negative impact of technostress on EUS. Empirical data were collected through questionnaire survey to help answer the research question.
AB - Emerging information and communication technologies (ICTs) make it possible for many business end-users to get connected anytime, anywhere. While the pervasive new ICTs have the potential to offer significant end-user performance gains, they also bring some negative side effects such as technostress: a cognitive reaction that an individual experiences when he or she is unable to cope with or adapt to new ICT. Given the importance of end-user satisfaction (EUS) to system success, this paper attempts to explore the impact of a set of technostress creators on EUS, and the effect of some technostress inhibiting mechanisms (e.g. end-user training, end-user help-desk and end-user involvement) on alleviating the negative impact of technostress on EUS. Empirical data were collected through questionnaire survey to help answer the research question.
M3 - Conference contribution/Paper
BT - Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008.
A2 - Benbasat, Izak
A2 - Montazemi, Ali R.
PB - AIS Electronic Library
ER -
