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Increased stakeholder dialogue and the internet: Towards greater corporate accountability or reinforcing capitalist hegemony?

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Increased stakeholder dialogue and the internet: Towards greater corporate accountability or reinforcing capitalist hegemony? / Unerman, J.; Bennett, Mark.
In: Accounting, Organizations and Society, Vol. 29, No. 7, 10.2004, p. 685-707.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Unerman, J & Bennett, M 2004, 'Increased stakeholder dialogue and the internet: Towards greater corporate accountability or reinforcing capitalist hegemony?', Accounting, Organizations and Society, vol. 29, no. 7, pp. 685-707. https://doi.org/10.1016/j.aos.2003.10.009

APA

Unerman, J., & Bennett, M. (2004). Increased stakeholder dialogue and the internet: Towards greater corporate accountability or reinforcing capitalist hegemony? Accounting, Organizations and Society, 29(7), 685-707. https://doi.org/10.1016/j.aos.2003.10.009

Vancouver

Unerman J, Bennett M. Increased stakeholder dialogue and the internet: Towards greater corporate accountability or reinforcing capitalist hegemony? Accounting, Organizations and Society. 2004 Oct;29(7):685-707. doi: 10.1016/j.aos.2003.10.009

Author

Unerman, J. ; Bennett, Mark. / Increased stakeholder dialogue and the internet : Towards greater corporate accountability or reinforcing capitalist hegemony?. In: Accounting, Organizations and Society. 2004 ; Vol. 29, No. 7. pp. 685-707.

Bibtex

@article{d8ebb7c28f8e42f78cb239d02d58c399,
title = "Increased stakeholder dialogue and the internet: Towards greater corporate accountability or reinforcing capitalist hegemony?",
abstract = "Stakeholder dialogue is a cornerstone of many recent developments in corporate social and environmental governance and accountability practices. Two key problems associated with these stakeholder engagement initiatives are: identifying and reaching a wide range of stakeholders; and determining a consensus set of stakeholder expectations from a range of potentially mutually exclusive views held by different stakeholders. This paper addresses both of these issues. It firstly examines the moral consensus building discourse criteria of an ideal speech situation advocated by J{\"u}rgen Habermas, and proposes these criteria as a suitable theoretical model for determining a consensus set of social, environmental, economic and ethical responsibilities to be addressed by an organisation. Secondly, it investigates the extent to which the interactivity and wide reach offered by the internet could assist in realising the theoretical potential of an ideal speech situation debate in practice, and thus facilitate democratic debates leading to a greater degree of equity in the determination of corporate social, environmental, economic and ethical responsibilities. This exploration is informed by analysis of Shell's internet based stakeholder dialogue 'web forum' against the theoretical consensus building discourse ethics criteria of an ideal speech situation. {\textcopyright} 2004 Elsevier Ltd. All rights reserved.",
author = "J. Unerman and Mark Bennett",
year = "2004",
month = oct,
doi = "10.1016/j.aos.2003.10.009",
language = "English",
volume = "29",
pages = "685--707",
journal = "Accounting, Organizations and Society",
issn = "0361-3682",
publisher = "Elsevier Ltd",
number = "7",

}

RIS

TY - JOUR

T1 - Increased stakeholder dialogue and the internet

T2 - Towards greater corporate accountability or reinforcing capitalist hegemony?

AU - Unerman, J.

AU - Bennett, Mark

PY - 2004/10

Y1 - 2004/10

N2 - Stakeholder dialogue is a cornerstone of many recent developments in corporate social and environmental governance and accountability practices. Two key problems associated with these stakeholder engagement initiatives are: identifying and reaching a wide range of stakeholders; and determining a consensus set of stakeholder expectations from a range of potentially mutually exclusive views held by different stakeholders. This paper addresses both of these issues. It firstly examines the moral consensus building discourse criteria of an ideal speech situation advocated by Jürgen Habermas, and proposes these criteria as a suitable theoretical model for determining a consensus set of social, environmental, economic and ethical responsibilities to be addressed by an organisation. Secondly, it investigates the extent to which the interactivity and wide reach offered by the internet could assist in realising the theoretical potential of an ideal speech situation debate in practice, and thus facilitate democratic debates leading to a greater degree of equity in the determination of corporate social, environmental, economic and ethical responsibilities. This exploration is informed by analysis of Shell's internet based stakeholder dialogue 'web forum' against the theoretical consensus building discourse ethics criteria of an ideal speech situation. © 2004 Elsevier Ltd. All rights reserved.

AB - Stakeholder dialogue is a cornerstone of many recent developments in corporate social and environmental governance and accountability practices. Two key problems associated with these stakeholder engagement initiatives are: identifying and reaching a wide range of stakeholders; and determining a consensus set of stakeholder expectations from a range of potentially mutually exclusive views held by different stakeholders. This paper addresses both of these issues. It firstly examines the moral consensus building discourse criteria of an ideal speech situation advocated by Jürgen Habermas, and proposes these criteria as a suitable theoretical model for determining a consensus set of social, environmental, economic and ethical responsibilities to be addressed by an organisation. Secondly, it investigates the extent to which the interactivity and wide reach offered by the internet could assist in realising the theoretical potential of an ideal speech situation debate in practice, and thus facilitate democratic debates leading to a greater degree of equity in the determination of corporate social, environmental, economic and ethical responsibilities. This exploration is informed by analysis of Shell's internet based stakeholder dialogue 'web forum' against the theoretical consensus building discourse ethics criteria of an ideal speech situation. © 2004 Elsevier Ltd. All rights reserved.

U2 - 10.1016/j.aos.2003.10.009

DO - 10.1016/j.aos.2003.10.009

M3 - Journal article

VL - 29

SP - 685

EP - 707

JO - Accounting, Organizations and Society

JF - Accounting, Organizations and Society

SN - 0361-3682

IS - 7

ER -