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Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process. / Schroeder, Andreas; Baines, Tim; Sakao, Tomohiko.
In: IEEE Engineering Management Review, Vol. 50, No. 3, 08.08.2022, p. 162-170.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Schroeder, A, Baines, T & Sakao, T 2022, 'Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process', IEEE Engineering Management Review, vol. 50, no. 3, pp. 162-170. https://doi.org/10.1109/EMR.2022.3197075

APA

Schroeder, A., Baines, T., & Sakao, T. (2022). Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process. IEEE Engineering Management Review, 50(3), 162-170. https://doi.org/10.1109/EMR.2022.3197075

Vancouver

Schroeder A, Baines T, Sakao T. Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process. IEEE Engineering Management Review. 2022 Aug 8;50(3):162-170. doi: 10.1109/EMR.2022.3197075

Author

Schroeder, Andreas ; Baines, Tim ; Sakao, Tomohiko. / Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process. In: IEEE Engineering Management Review. 2022 ; Vol. 50, No. 3. pp. 162-170.

Bibtex

@article{8adcfed90d4a4d53925bf1554799e482,
title = "Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process",
abstract = "The interest in servitization has grown among manufacturers worldwide. Manufacturers recognize that shifting from a product to a service focus offers them opportunities to expand their competitive positioning and address key sustainability objectives. In this article, we share several key findings from the industrial servitization research. Specifically, we provide a summary of the core motivations for servitization and outline the stages manufacturers commonly go through in their transformation towards becoming effective providers of advanced services. We outline the importance of developing a comprehensive performance measurement system to manage and align the progress of the various initiatives that form part of the transformation process. We also describe the critical role of digital technologies in the development and delivery of service value propositions. Our article concludes with a summary of our key learning's regarding manufacturer servitization.",
keywords = "Organizations, Maintenance engineering, Contracts, Technological innovation, Reliability, Portfolios, Jet engines, Servitization, advanced services, Product-service systems (PSS), product-as-a-service (PaaS), manufacturing",
author = "Andreas Schroeder and Tim Baines and Tomohiko Sakao",
year = "2022",
month = aug,
day = "8",
doi = "10.1109/EMR.2022.3197075",
language = "English",
volume = "50",
pages = "162--170",
journal = "IEEE Engineering Management Review",
issn = "0360-8581",
publisher = "Institute of Electrical and Electronics Engineers (IEEE)",
number = "3",

}

RIS

TY - JOUR

T1 - Increasing Value Capture by Enhancing Manufacturer Commitment — Managing the Servitization Process

AU - Schroeder, Andreas

AU - Baines, Tim

AU - Sakao, Tomohiko

PY - 2022/8/8

Y1 - 2022/8/8

N2 - The interest in servitization has grown among manufacturers worldwide. Manufacturers recognize that shifting from a product to a service focus offers them opportunities to expand their competitive positioning and address key sustainability objectives. In this article, we share several key findings from the industrial servitization research. Specifically, we provide a summary of the core motivations for servitization and outline the stages manufacturers commonly go through in their transformation towards becoming effective providers of advanced services. We outline the importance of developing a comprehensive performance measurement system to manage and align the progress of the various initiatives that form part of the transformation process. We also describe the critical role of digital technologies in the development and delivery of service value propositions. Our article concludes with a summary of our key learning's regarding manufacturer servitization.

AB - The interest in servitization has grown among manufacturers worldwide. Manufacturers recognize that shifting from a product to a service focus offers them opportunities to expand their competitive positioning and address key sustainability objectives. In this article, we share several key findings from the industrial servitization research. Specifically, we provide a summary of the core motivations for servitization and outline the stages manufacturers commonly go through in their transformation towards becoming effective providers of advanced services. We outline the importance of developing a comprehensive performance measurement system to manage and align the progress of the various initiatives that form part of the transformation process. We also describe the critical role of digital technologies in the development and delivery of service value propositions. Our article concludes with a summary of our key learning's regarding manufacturer servitization.

KW - Organizations

KW - Maintenance engineering

KW - Contracts

KW - Technological innovation

KW - Reliability

KW - Portfolios

KW - Jet engines

KW - Servitization

KW - advanced services

KW - Product-service systems (PSS)

KW - product-as-a-service (PaaS)

KW - manufacturing

U2 - 10.1109/EMR.2022.3197075

DO - 10.1109/EMR.2022.3197075

M3 - Journal article

VL - 50

SP - 162

EP - 170

JO - IEEE Engineering Management Review

JF - IEEE Engineering Management Review

SN - 0360-8581

IS - 3

ER -