Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Institutionalising Change in a High-Technology Optronics Company : The role of information and communication technologies.
AU - Hayes, Niall
PY - 2008/2
Y1 - 2008/2
N2 - This study examines how the introduction of a collaborative technology was utilised by some institutional groups to assert their dominance over other groups during boundary crossing encounters. To do this we detail an in-depth case study of the introduction of a collaborative workflow technology in a high technology optronics company. The workflow technology sought to establish accountabilities and responsibilities, and engender quicker lines of communication between functions. Conceptually we draw on social constructivist literature on institutional theory and argue that in addition to looking to the broad socio economic context, institutional change needs to be understood by attending to the fine-grained practices that are undertaken by staff in organisations. Specifically we will add to the limited accounts that have considered the ways in which ICTs are inextricable interlinked with institutionalisation processes.
AB - This study examines how the introduction of a collaborative technology was utilised by some institutional groups to assert their dominance over other groups during boundary crossing encounters. To do this we detail an in-depth case study of the introduction of a collaborative workflow technology in a high technology optronics company. The workflow technology sought to establish accountabilities and responsibilities, and engender quicker lines of communication between functions. Conceptually we draw on social constructivist literature on institutional theory and argue that in addition to looking to the broad socio economic context, institutional change needs to be understood by attending to the fine-grained practices that are undertaken by staff in organisations. Specifically we will add to the limited accounts that have considered the ways in which ICTs are inextricable interlinked with institutionalisation processes.
KW - boundary crossing • information systems • institutional theory • knowledge • power • workflow technology
U2 - 10.1177/0018726707087786
DO - 10.1177/0018726707087786
M3 - Journal article
VL - 61
SP - 243
EP - 269
JO - Human Relations
JF - Human Relations
SN - 1741-282X
IS - 2
ER -