Research output: Contribution to Journal/Magazine › Journal article › peer-review
Integrated manufacturing, empowerment, and company performance. / Patterson, Malcolm ; West, Michael; Wall, Toby D.
In: Journal of Organizational Behavior, Vol. 25, No. 5, 2004, p. 641-665.Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Integrated manufacturing, empowerment, and company performance
AU - Patterson, Malcolm
AU - West, Michael
AU - Wall, Toby D
PY - 2004
Y1 - 2004
N2 - There is controversy over whether integrated manufacturing (IM), comprising advanced manufacturing technology, just-in-time inventory control and total quality management, empowers or deskills shop floor work. Moreover, both IM and empowerment are promoted on the assumption that they enhance competitiveness. We examine these issues in a study of 80 manufacturing companies. The extent of use of IM was positively associated with empowerment (i.e., job enrichment and employee skill enhancement), but, with the minor exception of AMT, bore little relationship with subsequent company performance. In contrast, the extent of empowerment within companies predicted the subsequent level of company performance controlling for prior performance, with the effect on productivity mediating that on profit.
AB - There is controversy over whether integrated manufacturing (IM), comprising advanced manufacturing technology, just-in-time inventory control and total quality management, empowers or deskills shop floor work. Moreover, both IM and empowerment are promoted on the assumption that they enhance competitiveness. We examine these issues in a study of 80 manufacturing companies. The extent of use of IM was positively associated with empowerment (i.e., job enrichment and employee skill enhancement), but, with the minor exception of AMT, bore little relationship with subsequent company performance. In contrast, the extent of empowerment within companies predicted the subsequent level of company performance controlling for prior performance, with the effect on productivity mediating that on profit.
U2 - 10.1002/job.261
DO - 10.1002/job.261
M3 - Journal article
VL - 25
SP - 641
EP - 665
JO - Journal of Organizational Behavior
JF - Journal of Organizational Behavior
SN - 0894-3796
IS - 5
ER -