Purpose: This paper aims to examine the adjustment experiences of academically successful international students in living and learning in a private Malaysian higher education institution (HEI). Design/methodology/approach: A total of 53 international students participated in a mixed-method study, where they completed a survey (close- and open-ended questions). Also, 12 international students were interviewed. Findings: The findings diverge from other studies, in that issues with respondents' English language proficiency were minimal, but for some of the students, social and cultural adjustment was problematic. However, these students were proactive in improving their situations. These findings indicate foci for university improvement in study and living experiences for all students. Research limitations/implications: The study is limited to one group of academically successful students at a private university in Malaysia. Practical implications: There are benefits to HEIs and international students in enabling students to reflect upon and share their successful strategies. These not only enable students to recognise and value their achievements but also contribute to the development of more inclusive practices that will enhance future students' adjustment and overall learning experience. Originality/value: The study contributes to the literature with its focus on academically successful students at a private university in Malaysia, both of which are areas of limited research coverage. © 2021, Emerald Publishing Limited.