TY - CHAP

T1 - Knowledge and decision-making within software projects

AU - Sandhawalia, Birinder

AU - Dalcher, Darren

PY - 2007

Y1 - 2007

N2 - The effective use of knowledge results in better decision-making within projects. Moreover, the unpredictable nature of software projects and the need for effective communication within project teams requires a framework for social interaction and feedback that results in better decision-making. This paper analyses the creation and capture of knowledge within software development projects and discusses the central role of decision making in the development process, and how the effective use of knowledge helps improve decision-making. The paper views how the knowledge generated and decisions made within a software project can be provided greater visibility and communicated effectively, and to achieve this, presents a framework to facilitate social interaction and feedback during the development process

AB - The effective use of knowledge results in better decision-making within projects. Moreover, the unpredictable nature of software projects and the need for effective communication within project teams requires a framework for social interaction and feedback that results in better decision-making. This paper analyses the creation and capture of knowledge within software development projects and discusses the central role of decision making in the development process, and how the effective use of knowledge helps improve decision-making. The paper views how the knowledge generated and decisions made within a software project can be provided greater visibility and communicated effectively, and to achieve this, presents a framework to facilitate social interaction and feedback during the development process

U2 - 10.1007/978-0-387-70761-7_45

DO - 10.1007/978-0-387-70761-7_45

M3 - Chapter

SN - 9780387707600

VL - 1

SP - 525

EP - 538

BT - Advances in Information Systems Development

PB - Springer

ER -