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Lessons from one future of work: opportunities to flip the gig economy

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Lessons from one future of work : opportunities to flip the gig economy. / Bates, Oliver; Lord, Carolynne; Alter, Hayley; Friday, Adrian; Kirman, Ben.

In: IEEE Pervasive Computing, Vol. 20, No. 4, 15.10.2021, p. 26-34.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Bates, Oliver ; Lord, Carolynne ; Alter, Hayley ; Friday, Adrian ; Kirman, Ben. / Lessons from one future of work : opportunities to flip the gig economy. In: IEEE Pervasive Computing. 2021 ; Vol. 20, No. 4. pp. 26-34.

Bibtex

@article{7d5b21dd2e5a44e5a835ee49705d3283,
title = "Lessons from one future of work: opportunities to flip the gig economy",
abstract = "Pervasive technologies are already transforming ``The Future of Work''. Mobile technologies, IoT, and data promise efficient and convenient work `on-demand'. They are convenient too for for platform providers whose clean and efficient interfaces for consumers disrupt marketplaces, offering digitally mediated access to services at a click. These same technologies provide access to work and labour markets whilst undermining promising flexible work and access to sufficient work. The global gig economy is expanding. Increasing numbers of workers see gig economy work as their main form of employment, yet have little voice in the construction of systems on which they depend. We argue that technologists must work with gig workers, policy makers and other stakeholders to address the adverse effects of technologies on gig workers. To better understand relationships between workers and the technologies they use, we describe insights from research carried out with UK cycle couriers. We reflect on technology's role in giving these workers' agency, rights and equity \emph{by design}. ",
author = "Oliver Bates and Carolynne Lord and Hayley Alter and Adrian Friday and Ben Kirman",
year = "2021",
month = oct,
day = "15",
doi = "10.1109/MPRV.2021.3113825",
language = "English",
volume = "20",
pages = "26--34",
journal = "IEEE Pervasive Computing",
issn = "1536-1268",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
number = "4",

}

RIS

TY - JOUR

T1 - Lessons from one future of work

T2 - opportunities to flip the gig economy

AU - Bates, Oliver

AU - Lord, Carolynne

AU - Alter, Hayley

AU - Friday, Adrian

AU - Kirman, Ben

PY - 2021/10/15

Y1 - 2021/10/15

N2 - Pervasive technologies are already transforming ``The Future of Work''. Mobile technologies, IoT, and data promise efficient and convenient work `on-demand'. They are convenient too for for platform providers whose clean and efficient interfaces for consumers disrupt marketplaces, offering digitally mediated access to services at a click. These same technologies provide access to work and labour markets whilst undermining promising flexible work and access to sufficient work. The global gig economy is expanding. Increasing numbers of workers see gig economy work as their main form of employment, yet have little voice in the construction of systems on which they depend. We argue that technologists must work with gig workers, policy makers and other stakeholders to address the adverse effects of technologies on gig workers. To better understand relationships between workers and the technologies they use, we describe insights from research carried out with UK cycle couriers. We reflect on technology's role in giving these workers' agency, rights and equity \emph{by design}.

AB - Pervasive technologies are already transforming ``The Future of Work''. Mobile technologies, IoT, and data promise efficient and convenient work `on-demand'. They are convenient too for for platform providers whose clean and efficient interfaces for consumers disrupt marketplaces, offering digitally mediated access to services at a click. These same technologies provide access to work and labour markets whilst undermining promising flexible work and access to sufficient work. The global gig economy is expanding. Increasing numbers of workers see gig economy work as their main form of employment, yet have little voice in the construction of systems on which they depend. We argue that technologists must work with gig workers, policy makers and other stakeholders to address the adverse effects of technologies on gig workers. To better understand relationships between workers and the technologies they use, we describe insights from research carried out with UK cycle couriers. We reflect on technology's role in giving these workers' agency, rights and equity \emph{by design}.

U2 - 10.1109/MPRV.2021.3113825

DO - 10.1109/MPRV.2021.3113825

M3 - Journal article

VL - 20

SP - 26

EP - 34

JO - IEEE Pervasive Computing

JF - IEEE Pervasive Computing

SN - 1536-1268

IS - 4

ER -