Final published version
Research output: Contribution to Journal/Magazine › Review article › peer-review
Research output: Contribution to Journal/Magazine › Review article › peer-review
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TY - JOUR
T1 - Managing Family-Related Conflicts in Family Businesses
T2 - A Review and Research Agenda
AU - Qiu, Hong
AU - Freel, Mark
N1 - Publisher Copyright: © The Author(s) 2019.
PY - 2020/3/1
Y1 - 2020/3/1
N2 - This review examines how family businesses manage family-related conflicts that occur at three interfaces: family-business, family-ownership, and family-business-ownership. We find that work-family conflicts, conflicts of interest, and relationship conflicts are prevalent family-related conflicts. Four conflict management strategies are frequently used to deal with these conflicts: vacillation, domination, separation, and third-party intervention. The popularity of these strategies is influenced by some unique characteristics of family businesses, such as high emotional attachment among family members. By integrating insights from the broader conflict research, paradox and dialectic studies, we develop a research agenda targeted at better connecting family-related conflicts to conflict management strategies.
AB - This review examines how family businesses manage family-related conflicts that occur at three interfaces: family-business, family-ownership, and family-business-ownership. We find that work-family conflicts, conflicts of interest, and relationship conflicts are prevalent family-related conflicts. Four conflict management strategies are frequently used to deal with these conflicts: vacillation, domination, separation, and third-party intervention. The popularity of these strategies is influenced by some unique characteristics of family businesses, such as high emotional attachment among family members. By integrating insights from the broader conflict research, paradox and dialectic studies, we develop a research agenda targeted at better connecting family-related conflicts to conflict management strategies.
KW - conflict management
KW - conflict process
KW - family business
KW - research agenda
KW - review
U2 - 10.1177/0894486519893223
DO - 10.1177/0894486519893223
M3 - Review article
AN - SCOPUS:85077210245
VL - 33
SP - 90
EP - 113
JO - Family Business Review
JF - Family Business Review
SN - 0894-4865
IS - 1
ER -