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Managing information sharing: Interorganizational communication in collaborations with competitors

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Managing information sharing: Interorganizational communication in collaborations with competitors. / Lee, Joyce Yi Hui; Saunders, Carol; Panteli, Niki et al.
In: Information and Organization, Vol. 31, No. 2, 100354, 01.06.2021.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Lee, JYH, Saunders, C, Panteli, N & Wang, T 2021, 'Managing information sharing: Interorganizational communication in collaborations with competitors', Information and Organization, vol. 31, no. 2, 100354. https://doi.org/10.1016/j.infoandorg.2021.100354

APA

Lee, J. Y. H., Saunders, C., Panteli, N., & Wang, T. (2021). Managing information sharing: Interorganizational communication in collaborations with competitors. Information and Organization, 31(2), Article 100354. https://doi.org/10.1016/j.infoandorg.2021.100354

Vancouver

Lee JYH, Saunders C, Panteli N, Wang T. Managing information sharing: Interorganizational communication in collaborations with competitors. Information and Organization. 2021 Jun 1;31(2):100354. doi: 10.1016/j.infoandorg.2021.100354

Author

Lee, Joyce Yi Hui ; Saunders, Carol ; Panteli, Niki et al. / Managing information sharing : Interorganizational communication in collaborations with competitors. In: Information and Organization. 2021 ; Vol. 31, No. 2.

Bibtex

@article{1efc14a0f2b14bc0a3bfb7dab537152b,
title = "Managing information sharing: Interorganizational communication in collaborations with competitors",
abstract = "A key challenge for managing interorganizational relationships in high-tech sectors is to design information sharing practices for supporting cooperative activities without leaking competitive proprietary information. In this paper, we use a qualitative multi-case study to explore the role of communication in supporting cooperative information sharing while keeping competitive information concerns at bay. We study two contrasting dyads of a Taiwanese buyer and Korean supplier in the digital home entertainment industry — one which was a successful interorganizational relationship and led to further collaboration and the other which was unsuccessful and thus terminated. Drawing insights from Media Synchronicity Theory (MST), we develop a process model that explores the combination of communication media with communication content and processes for effective (ineffective) communication that promotes trust, information sharing and open communication in successful (unsuccessful) interorganizational relationships.",
keywords = "Communication Array, Competition, Cooperation, Information sharing, Instrumental content, Interorganizational communication, Media synchronicity theory, Qualitative multi-case study, Social content",
author = "Lee, {Joyce Yi Hui} and Carol Saunders and Niki Panteli and Tang Wang",
year = "2021",
month = jun,
day = "1",
doi = "10.1016/j.infoandorg.2021.100354",
language = "English",
volume = "31",
journal = "Information and Organization",
issn = "1471-7727",
publisher = "Elsevier Limited",
number = "2",

}

RIS

TY - JOUR

T1 - Managing information sharing

T2 - Interorganizational communication in collaborations with competitors

AU - Lee, Joyce Yi Hui

AU - Saunders, Carol

AU - Panteli, Niki

AU - Wang, Tang

PY - 2021/6/1

Y1 - 2021/6/1

N2 - A key challenge for managing interorganizational relationships in high-tech sectors is to design information sharing practices for supporting cooperative activities without leaking competitive proprietary information. In this paper, we use a qualitative multi-case study to explore the role of communication in supporting cooperative information sharing while keeping competitive information concerns at bay. We study two contrasting dyads of a Taiwanese buyer and Korean supplier in the digital home entertainment industry — one which was a successful interorganizational relationship and led to further collaboration and the other which was unsuccessful and thus terminated. Drawing insights from Media Synchronicity Theory (MST), we develop a process model that explores the combination of communication media with communication content and processes for effective (ineffective) communication that promotes trust, information sharing and open communication in successful (unsuccessful) interorganizational relationships.

AB - A key challenge for managing interorganizational relationships in high-tech sectors is to design information sharing practices for supporting cooperative activities without leaking competitive proprietary information. In this paper, we use a qualitative multi-case study to explore the role of communication in supporting cooperative information sharing while keeping competitive information concerns at bay. We study two contrasting dyads of a Taiwanese buyer and Korean supplier in the digital home entertainment industry — one which was a successful interorganizational relationship and led to further collaboration and the other which was unsuccessful and thus terminated. Drawing insights from Media Synchronicity Theory (MST), we develop a process model that explores the combination of communication media with communication content and processes for effective (ineffective) communication that promotes trust, information sharing and open communication in successful (unsuccessful) interorganizational relationships.

KW - Communication Array

KW - Competition

KW - Cooperation

KW - Information sharing

KW - Instrumental content

KW - Interorganizational communication

KW - Media synchronicity theory

KW - Qualitative multi-case study

KW - Social content

U2 - 10.1016/j.infoandorg.2021.100354

DO - 10.1016/j.infoandorg.2021.100354

M3 - Journal article

AN - SCOPUS:85107152924

VL - 31

JO - Information and Organization

JF - Information and Organization

SN - 1471-7727

IS - 2

M1 - 100354

ER -