Final published version
Licence: CC BY-NC-ND: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Managing through a crisis
T2 - emotional leadership strategies of high-growth entrepreneurs during the COVID-19 pandemic
AU - Ramli, Kautsar
AU - Spigel, Ben
AU - Williams, Nick
AU - Mawson, Suzanne
AU - Jack, Sarah
PY - 2023/1/31
Y1 - 2023/1/31
N2 - This study explores how high-growth entrepreneurs use well-being and emotional labour as tools to respond to crises. Drawing on 173 longitudinal interviews with 57 high-growth entrepreneurs during the Covid-19 crisis, we explore internal crisis response strategies. The data show that entrepreneurs employ a variety of emotional labour practices which produce organizational resilience. However, these practices are in tension with the strategic practices required for economic resilience. We show how the emotional of entrepreneurs serves as part of their crisis leadership strategy. This adds a new perspective to the literature on entrepreneurial crisis and resilience by showing the complexity of internal reactions to sudden and prolonged shocks.
AB - This study explores how high-growth entrepreneurs use well-being and emotional labour as tools to respond to crises. Drawing on 173 longitudinal interviews with 57 high-growth entrepreneurs during the Covid-19 crisis, we explore internal crisis response strategies. The data show that entrepreneurs employ a variety of emotional labour practices which produce organizational resilience. However, these practices are in tension with the strategic practices required for economic resilience. We show how the emotional of entrepreneurs serves as part of their crisis leadership strategy. This adds a new perspective to the literature on entrepreneurial crisis and resilience by showing the complexity of internal reactions to sudden and prolonged shocks.
KW - Resilience
KW - crisis management
KW - well-being
KW - emotions
KW - COVID-19
U2 - 10.1080/08985626.2022.2143905
DO - 10.1080/08985626.2022.2143905
M3 - Journal article
VL - 35
SP - 24
EP - 48
JO - Entrepreneurship and Regional Development
JF - Entrepreneurship and Regional Development
SN - 0898-5626
IS - 1-2
ER -