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Manufacturing conformity: Leadership through coercive persuasion in business organisations

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<mark>Journal publication date</mark>1/05/2009
<mark>Journal</mark>Management
Issue number5
Volume12
Number of pages24
Pages (from-to)360-383
Publication StatusPublished
<mark>Original language</mark>English

Abstract

This paper critically examines the neglected importance of employee conformity in organisationsMore specifically, it addresses the ways in which coercive persuasion can manufacture conformity through contemporary leadership processes and corporate culture practicesDrawing on the foundational work of Schein (1961), we illustrate how the nine techniques of coercive persuasion that he identified can serve as a framework for understanding the exercise of power and the manufacture of conformity in modern organisationsIn particular, we discuss this framework in relation to the phenomenon of 'corporate culturalism' (in which powerful leaders determine constraining norms and values for others, in the form of compelling ideologies)We argue that ideology, when embraced with sufficient vigour, can function as an invisible internal eye, ensuring that subjects themselves become the instruments of their own subjugationThe paper concludes by discussing the implications of coercive persuasion in organisational discourse.