This mixed methods research included 50 participants to explore Practice Educators experiences of Generative Artificial Intelligence (Gen AI) in social work settings.
Survey and interview data illustrated a general lack of awareness about what Gen AI platforms may be used and how to use them safely. Although a small number of Practice Educators are experimenting with different AI tools, they appear to be doing this in isolation and often covertly. None of the participants in the empirical research reported here, were aware of their employer having an AI policy, nor had they received guidance from universities about student use of AI on placement.
The article concludes that it is timely for social work employers to develop a strategic approach to Gen AI which will include practice guidance, training and ongoing support to enable social workers to ethically and competently use Gen AI. There is also a role for universities and social work professional bodies to lead the way in this emerging technology and harness its capabilities within social work education and practice.