Research output: Contribution to Journal/Magazine › Conference article › peer-review
Research output: Contribution to Journal/Magazine › Conference article › peer-review
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TY - JOUR
T1 - Nurse-centred design
T2 - 21st International Conference on Engineering Design, ICED 2017
AU - Al-Masslawi, Dawood
AU - Fels, Sidney
AU - Lea, Rodger
AU - Currie, Leanne M.
PY - 2017/8/25
Y1 - 2017/8/25
N2 - In recent years the number of patients referred to home and community healthcare units are increasing. Many in this population have chronic or difficult to heal wounds. Homecare nurses provide care for these patients. The resources available to nurses have not increased at the same rate. Observations made in this study indicate that nurses have to fit resources to work around barriers to their work. This is known as a workaround. To identify common workarounds data from 6 weeks of observation was topically coded and thematically analyzed. The findings were validated using a questionnaire. The results point to gaps and limitations in access to reliable, accurate, and consistent resources, especially in work nomadic in nature such as homecare nursing. Workarounds created and used by homecare nurses enable them to negotiate appropriate fits for resources and fill in the gaps. Many of the workarounds were found to be related to computational resources. It is possible that use of these workarounds to inform new design leads to nurse-centred design. This type of design will give homecare nurses access to resources that they need while supporting their nomadic work.
AB - In recent years the number of patients referred to home and community healthcare units are increasing. Many in this population have chronic or difficult to heal wounds. Homecare nurses provide care for these patients. The resources available to nurses have not increased at the same rate. Observations made in this study indicate that nurses have to fit resources to work around barriers to their work. This is known as a workaround. To identify common workarounds data from 6 weeks of observation was topically coded and thematically analyzed. The findings were validated using a questionnaire. The results point to gaps and limitations in access to reliable, accurate, and consistent resources, especially in work nomadic in nature such as homecare nursing. Workarounds created and used by homecare nurses enable them to negotiate appropriate fits for resources and fill in the gaps. Many of the workarounds were found to be related to computational resources. It is possible that use of these workarounds to inform new design leads to nurse-centred design. This type of design will give homecare nurses access to resources that they need while supporting their nomadic work.
KW - Design methodology
KW - Homecare
KW - Human behaviour in design
KW - User centred design
KW - Workarounds
M3 - Conference article
AN - SCOPUS:85029800453
VL - 3
SP - 181
EP - 190
JO - Proceedings of the International Conference on Engineering Design, ICED
JF - Proceedings of the International Conference on Engineering Design, ICED
SN - 2220-4334
IS - DS87-3
Y2 - 21 August 2017 through 25 August 2017
ER -