Home > Research > Publications & Outputs > Older people, information-giving and active age...

Electronic data

  • Ageing and Society Forum paper

    Final published version, 198 KB, PDF document

    Available under license: CC BY: Creative Commons Attribution 4.0 International License


Text available via DOI:

View graph of relations

Older people, information-giving and active agency practices in health, social care and housing: Theory, evidence and reflections

Research output: Contribution to Journal/MagazineJournal articlepeer-review

E-pub ahead of print
<mark>Journal publication date</mark>27/01/2022
<mark>Journal</mark>Ageing and Society
Number of pages13
Publication StatusE-pub ahead of print
Early online date27/01/22
<mark>Original language</mark>English


That older people should be consumers and active agents has dominated policy discourse across health, social care and housing that has a core care function. This discourse has some established and longstanding critics, such as Gilleard and Higgs (1998), and yet the central question(s) a consumerist discourse raises remains surprisingly relevant today. The purpose of this forum article is to reconsider the viability of active agency amongst older people in the context of empirical research on information-giving across health, social care and housing that has been published since Gilleard and Higgs paper in 1998. Information-giving is the key consumer choice mechanism, and yet research is currently located in separate literatures. Giving these separate fields some coherence engages with and provides important empirical commentary. There is little or no evidence that information alone triggers active agency for older people in regard to their health, social care or housing. However. there is consistent evidence that discussion, deliberation and dialogue – or the practices associated with Habermas’ theory of communicative action – are desirable to older people in the context of active agency. More research is needed to demonstrate efficacy beyond communicative approaches being desirable.