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Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - On the drivers of demand for innovative freight transportation services
AU - Khakdaman, Masoud
AU - Rezaei, Jafar
AU - Tavasszy, Lorant
N1 - ©2022 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.
PY - 2023/3/31
Y1 - 2023/3/31
N2 - Contemporary innovations in freight transportation and logistics are instrumental in achieving more integrated, efficient, and sustainable services in the global market. While much attention is going to how contemporary innovations, including technology-enabled and management innovations, change the supply of services, little work is done on depicting their changing relationship with freight transportation demand. We present findings from a comprehensive study among Global Fortune 500 companies aimed at understanding what drives the demand for modern transportation services. We investigate the importance of three key service attributes that are growing in importance, i.e., operational control of transport mode, service flexibility and ancillary value-added services. We measure the influence of contextual factors on the choice of service, including supply chain strategy, demand volatility, internal flexibility and industry type. This leads to recommendations for shippers on how they can adjust their supply chains in the future to benefit from new freight services. Our findings also stress the need for the logistics industry to adopt modern service choice approaches.
AB - Contemporary innovations in freight transportation and logistics are instrumental in achieving more integrated, efficient, and sustainable services in the global market. While much attention is going to how contemporary innovations, including technology-enabled and management innovations, change the supply of services, little work is done on depicting their changing relationship with freight transportation demand. We present findings from a comprehensive study among Global Fortune 500 companies aimed at understanding what drives the demand for modern transportation services. We investigate the importance of three key service attributes that are growing in importance, i.e., operational control of transport mode, service flexibility and ancillary value-added services. We measure the influence of contextual factors on the choice of service, including supply chain strategy, demand volatility, internal flexibility and industry type. This leads to recommendations for shippers on how they can adjust their supply chains in the future to benefit from new freight services. Our findings also stress the need for the logistics industry to adopt modern service choice approaches.
KW - Electrical and Electronic Engineering
KW - Strategy and Management
KW - Management of Technology and Innovation
KW - Freigh transportation demand
KW - Logistics integration
KW - Logistics services
KW - Transportation flexibility
KW - Transportation strategy
U2 - 10.1109/emr.2022.3223313
DO - 10.1109/emr.2022.3223313
M3 - Journal article
VL - 51
SP - 238
EP - 249
JO - IEEE Engineering Management Review
JF - IEEE Engineering Management Review
SN - 0360-8581
IS - 1
ER -