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Online interviewing with interpreters in humanitarian contexts

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Online interviewing with interpreters in humanitarian contexts. / Chiumento, Anna; Frith, Lucy ; Machin, Laura Louise; Rahman, Atif.

In: International Journal of Qualitative Studies on Health and Well-Being, Vol. 13, No. 1, 1444887, 03.2018.

Research output: Contribution to journalJournal articlepeer-review

Harvard

Chiumento, A, Frith, L, Machin, LL & Rahman, A 2018, 'Online interviewing with interpreters in humanitarian contexts', International Journal of Qualitative Studies on Health and Well-Being, vol. 13, no. 1, 1444887. https://doi.org/10.1080/17482631.2018.1444887

APA

Chiumento, A., Frith, L., Machin, L. L., & Rahman, A. (2018). Online interviewing with interpreters in humanitarian contexts. International Journal of Qualitative Studies on Health and Well-Being, 13(1), [1444887]. https://doi.org/10.1080/17482631.2018.1444887

Vancouver

Chiumento A, Frith L, Machin LL, Rahman A. Online interviewing with interpreters in humanitarian contexts. International Journal of Qualitative Studies on Health and Well-Being. 2018 Mar;13(1). 1444887. https://doi.org/10.1080/17482631.2018.1444887

Author

Chiumento, Anna ; Frith, Lucy ; Machin, Laura Louise ; Rahman, Atif. / Online interviewing with interpreters in humanitarian contexts. In: International Journal of Qualitative Studies on Health and Well-Being. 2018 ; Vol. 13, No. 1.

Bibtex

@article{c5b25103958049f2bd90efb432a7746c,
title = "Online interviewing with interpreters in humanitarian contexts",
abstract = "Recognising that one way to address the logistical and safety considerations of research conducted in humanitarian emergencies is to use internet communication technologies to facilitate interviews online, this article explores some practical and methodological considerations inherent to qualitative online interviewing. Method: Reflections from a case study of a multi-site research project conducted in post-conflict countries are presented. Synchronous online cross-language qualitative interviews were conducted in one country. Although only a small proportion of interviews were conducted online (six out of 35), it remains important to critically consider the impact upon data produced in this way. Results: A range of practical and methodological considerations are discussed, illustrated with examples. Results suggest that whilst online interviewing has methodological and ethical potential and versatility, there are inherent practical challenges in settings with poor internet and electricity infrastructure. Notable methodological limitations include barriers to building rapport due to partial visual and non-visual cues, and difficulties interpreting pauses or silences. Conclusions: Drawing upon experiences in this case study, strategies for managing the practical and methodological limitations of online interviewing are suggested, alongside recommendations for supporting future research practice. These are intended to act as a springboard for further reflection, and operate alongside other conceptual frameworks for online interviewing.",
keywords = "Qualitative interviews, online interviews, Internet communication, research methods, cross-cultural, humanitarian emergencies, post-conflict, research ethics",
author = "Anna Chiumento and Lucy Frith and Machin, {Laura Louise} and Atif Rahman",
year = "2018",
month = mar,
doi = "10.1080/17482631.2018.1444887",
language = "English",
volume = "13",
journal = "International Journal of Qualitative Studies on Health and Well-Being",
issn = "1748-2623",
publisher = "Taylor and Francis Ltd.",
number = "1",

}

RIS

TY - JOUR

T1 - Online interviewing with interpreters in humanitarian contexts

AU - Chiumento, Anna

AU - Frith, Lucy

AU - Machin, Laura Louise

AU - Rahman, Atif

PY - 2018/3

Y1 - 2018/3

N2 - Recognising that one way to address the logistical and safety considerations of research conducted in humanitarian emergencies is to use internet communication technologies to facilitate interviews online, this article explores some practical and methodological considerations inherent to qualitative online interviewing. Method: Reflections from a case study of a multi-site research project conducted in post-conflict countries are presented. Synchronous online cross-language qualitative interviews were conducted in one country. Although only a small proportion of interviews were conducted online (six out of 35), it remains important to critically consider the impact upon data produced in this way. Results: A range of practical and methodological considerations are discussed, illustrated with examples. Results suggest that whilst online interviewing has methodological and ethical potential and versatility, there are inherent practical challenges in settings with poor internet and electricity infrastructure. Notable methodological limitations include barriers to building rapport due to partial visual and non-visual cues, and difficulties interpreting pauses or silences. Conclusions: Drawing upon experiences in this case study, strategies for managing the practical and methodological limitations of online interviewing are suggested, alongside recommendations for supporting future research practice. These are intended to act as a springboard for further reflection, and operate alongside other conceptual frameworks for online interviewing.

AB - Recognising that one way to address the logistical and safety considerations of research conducted in humanitarian emergencies is to use internet communication technologies to facilitate interviews online, this article explores some practical and methodological considerations inherent to qualitative online interviewing. Method: Reflections from a case study of a multi-site research project conducted in post-conflict countries are presented. Synchronous online cross-language qualitative interviews were conducted in one country. Although only a small proportion of interviews were conducted online (six out of 35), it remains important to critically consider the impact upon data produced in this way. Results: A range of practical and methodological considerations are discussed, illustrated with examples. Results suggest that whilst online interviewing has methodological and ethical potential and versatility, there are inherent practical challenges in settings with poor internet and electricity infrastructure. Notable methodological limitations include barriers to building rapport due to partial visual and non-visual cues, and difficulties interpreting pauses or silences. Conclusions: Drawing upon experiences in this case study, strategies for managing the practical and methodological limitations of online interviewing are suggested, alongside recommendations for supporting future research practice. These are intended to act as a springboard for further reflection, and operate alongside other conceptual frameworks for online interviewing.

KW - Qualitative interviews

KW - online interviews

KW - Internet communication

KW - research methods

KW - cross-cultural

KW - humanitarian emergencies

KW - post-conflict

KW - research ethics

U2 - 10.1080/17482631.2018.1444887

DO - 10.1080/17482631.2018.1444887

M3 - Journal article

VL - 13

JO - International Journal of Qualitative Studies on Health and Well-Being

JF - International Journal of Qualitative Studies on Health and Well-Being

SN - 1748-2623

IS - 1

M1 - 1444887

ER -