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Participation, discourse and power: a case study in service user involvement

Research output: Contribution to Journal/MagazineJournal articlepeer-review

<mark>Journal publication date</mark>2005
<mark>Journal</mark>Critical Social Policy
Issue number2
Number of pages16
Pages (from-to)164-179
Publication StatusPublished
<mark>Original language</mark>English


Drawing on the findings from a case study of a forum in which users of mental health services are brought into dialogue with officials, the author demonstrates the value of an approach to user involvement in which discourse itself is used as a primary data source. Using her observations of the forum's meetings, as well as interviews with forum members, the author shows how power is exercised discursively in various apparently trivial ways, ensuring that the forum's discourse remains within established normative boundaries and serving, ultimately, to reinforce existing institutionally defined power relations.